Spa Therapist

Malmaison Hotel Du Vin Holdings Limited; Birmingham; On-site; GBP 16,000 - 18,000; Part time

Job summary

A hotel and spa organization in Birmingham seeks a Weekend Spa Therapist to deliver high-quality treatments and exceptional guest service. You will maintain client relationships, supervise the team, and ensure Spa standards are met. Applicants should have a passion for hospitality and a willingness to learn. Competitive pay at £12.50 per hour with generous company benefits is offered.

Benefits

Discounted staff room rates

Discounted Friends and Family rates

35% off dining

Fully funded apprenticeship programmes

Cycle to work scheme

Healthcare cash plans

Referral schemes up to £1500

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in providing Spa treatments to a high standard.
• Strong interpersonal skills for maintaining client relationships.
• Willingness to learn about products and services.

Responsibilities

• Carry out a range of Spa treatments to a high standard.
• Supervise team and maintain Spa standards.
• Welcome clients in a 5* manner.

Skills

Passion for delivering treatments

Strong customer service skills

Team supervision

Job description

Overview

Role: Weekend Spa Therapist required for our popular Spa

Rate of Pay: £12.50 per hour plus Generous Company Benefits

Hours: 16 hour contract

Location: Malmaison Birmingham Spa

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products, and gain experience in a high end Spa.

Responsibilities

• Carrying out a range of Spa treatments to a high standard
• Maintain the standards of the Spa by supervising the team
• Welcoming clients in to the Spa for their treatments in a 5* manner
• Booking in clients on Spa computer system and taking phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.