Spa Receptionist: Guest Experience & Career Growth

Thermae Bath Spa; Bath; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury spa in Bath is looking for a Receptionist to provide an exceptional arrival and departure experience for guests. Responsibilities include welcoming visitors and ensuring they have all the information to enjoy their spa experience. Ideal candidates will have a passion for customer service and wellness. The role offers numerous benefits including guest experience allowances, bonus incentives, and career development opportunities.

Benefits

Free spa access for up to 12 guests annually

Incentive payments for exceptional service

Referral bonus of £500

Generous holiday allowance

Recognition programs

Career development programs

Access to digital learning

Lifestyle discounts from retailers

Health and wellbeing platform

Healthcare cash plan benefits

Pension scheme

Qualifications

• Attentive and welcoming nature.
• Ability to ensure a positive guest experience.
• Passion for wellness and customer service.

Responsibilities

• Welcome guests during arrival and departure.
• Provide information for an enjoyable spa experience.

Job description

A luxury spa in Bath is looking for a Receptionist to provide an exceptional arrival and departure experience for guests. Responsibilities include welcoming visitors and ensuring they have all the information to enjoy their spa experience. Ideal candidates will have a passion for customer service and wellness. The role offers numerous benefits including guest experience allowances, bonus incentives, and career development opportunities.