Spa Host & Receptionist - Flexible Hours, Guest Moments

RBH; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group in Liverpool is seeking a Spa Host/Receptionist to provide exceptional guest service in their new hotel. You'll manage guest interactions, maintain high cleanliness standards, and work collaboratively with the team to create memorable spa experiences. This role offers flexible hours between 16 to 24 hours per week and comes with a comprehensive benefits package including discounts and social events.

Benefits

Discounted hotel stays

Free meals on duty

Extra day off for birthday

Pension scheme

Qualifications

• Ability to provide personalised guest experiences.
• Strong communication and reservation skills.
• Attention to detail in cleanliness and presentations.

Responsibilities

• Provide exceptional personalised service to guests.
• Manage communications and reservations efficiently.
• Explain Spa benefits and upsell treatments effectively.
• Ensure high cleanliness and maintenance standards.
• Capture revenue opportunities in the Spa.

Skills

Positive can-do attitude

Exceptional teamwork skills

Proactivity in maintaining standards

Job description

A leading hospitality group in Liverpool is seeking a Spa Host/Receptionist to provide exceptional guest service in their new hotel. You'll manage guest interactions, maintain high cleanliness standards, and work collaboratively with the team to create memorable spa experiences. This role offers flexible hours between 16 to 24 hours per week and comes with a comprehensive benefits package including discounts and social events.