Overview
Location: Birmingham (Hybrid - mix of office and home working)
Contract Type: Permanent
Salary: Up to £30,000 + benefits
Hours: Monday - Friday, 9am - 5:30pm
This role offers genuine career progression, exposure to well-known vendors (particularly Microsoft), and the chance to build a rewarding career in a fast-paced and supportive environment.
What you'll be doing
- Act as a key resource on Microsoft licensing and other vendor software, keeping your knowledge current through training and accreditations.
- Support colleagues and customers by preparing accurate, commercially viable quotations and ensuring compliance with vendor requirements.
- Work closely with vendors, suppliers, and internal teams to maintain smooth order processing and consumption billing.
- Be the central point of contact for operational requirements related to licensing deals.
- Assist with customer queries, pricing structures, and quote documentation.
- Support sales teams by maintaining clear and proactive communication throughout the sales cycle.
- Deliver excellent customer service standards across every interaction.
What we're looking for
- 2-3 years' experience in a relevant role (licensing, VAR/distribution, IT reseller, or similar background highly desirable).
- Knowledge of software licensing models (Microsoft experience is particularly valuable).
- Strong written and verbal communication skills.
- Commercial awareness and the ability to analyse and present pricing options.
- High attention to detail with strong organisational skills.
- Flexible, adaptable, and able to manage multiple priorities in a fast-paced environment.
What's in it for you
- Competitive salary (up to £30k) with benefits.
- Hybrid working model with flexibility.
- Genuine opportunities for progression and career growth.
- Training and development, including vendor-specific accreditation's.
- A supportive and inclusive team culture where your input is valued