Software Factory Administrator

Response Informatics; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology solution provider is looking for a Software Factory Administrator in Greater London. This role involves supporting the creation and administration of a secure, scalable Software Factory for Defence. Responsibilities include overseeing GitLab environments, managing innovation workstreams, and ensuring compliance with accreditation standards. The ideal candidate should have system administration experience, familiarity with CI/CD tools, and a strong focus on governance. Competitive salary and a collaborative work environment are offered.

Benefits

Collaborative work environment

Opportunities for innovation

Qualifications

• Experience in system administration for secure platforms.
• Knowledge of CI/CD processes and tools such as GitLab.
• Familiarity with Kubernetes and container orchestration.

Responsibilities

• Lead the development and administration of the Software Factory.
• Manage system integration and automation tasks.
• Oversee governance and compliance with accreditation standards.
• Act as the primary contact for technical support in Software Factory.

Skills

System administration

Automation

Technical governance

Collaboration

GitLab

Kubernetes

Tools

GitLab

Prometheus

Grafana

ELK stack

Red Hat OpenShift

Jenkins

Job description

We are seeking a Software Factory Administrator to support the creation, maturation, and operation of the Defence Digital Software Factory

a secure, scalable, and collaborative platform enabling continuous integration, testing, and deployment of digital capabilities.

This role combines hands‑on system administration, automation, and technical governance with coordination and oversight of innovation workstreams. The successful candidate will ensure the Software Factory and its toolchain (including GitLab and associated DevSecOps platforms) operate efficiently, securely, and in alignment with Defence standards and mission outcomes.

Responsibilities

Software Factory Development and Administration :

Lead the creation and maturation of the Software Factory and its supporting toolchain, including GitLab and associated CI / CD environments.

Undertake associated management activities, including user training, administration, onboarding, and ongoing operational support.

Manage and maintain Software Factory environments, ensuring security, performance, and availability across multiple projects.

Oversee configuration, access control, and repository management across GitLab, Nexus, Jenkins, or similar systems.

Monitor systems, manage infrastructure, automate routine tasks, and collaborate with software teams to ensure the smooth operation of software development and deployment pipelines.

Maintain integration with monitoring and logging tools (e.g. Prometheus, Grafana, ELK stack) and ensure end‑to‑end visibility of software pipelines.

Administer and monitor containerised environments using Kubernetes (e.g. Red Hat OpenShift).

Innovation and Continuous Development :

Lead and manage innovation work packages within the Software Factory, outside of the prototype bridging contract, supporting exploration of emerging technologies and approaches.

Support the identification and evaluation of innovative tools, automation methods, and frameworks that enhance efficiency and capability delivery.

Contribute to the creation of a Software Factory roadmap

Promote best practice and continuous improvement across software engineering and DevSecOps disciplines.

Technical Support and Assurance :

Act as the primary point of contact for Software Factory‑related technical and access issues.

Support development teams with environment setup, build and deployment troubleshooting, and configuration guidance.

Maintain up‑to‑date documentation of configuration, system changes, and operational processes for governance and audit.

Ensure alignment engineering, security, and accreditation standards.

Governance and Compliance :

Maintain governance documentation, access logs, and audit trails in line with programme standards.

Ensure adherence to accreditation, and data management requirements.

Implement configuration management, patching, and vulnerability remediation processes for all factory systems.

Support compliance activities associated with DevSecOps and secure software delivery principles.

Collaboration and Stakeholder Engagement :

Work collaboratively with software developers, project managers, architects, cyber security specialists, and wider stakeholder.

Provide technical advice and administrative guidance to ensure efficient and compliant use of the Software Factory.