Software Engineer, Trust & Safety

Suno; Boston; On-site; GBP 80,000 - 100,000; Full time

Job summary

A pioneering music technology firm is hiring a Software Engineer focused on Trust and Safety in Boston, UK. The role involves building data pipelines, developing tools, and implementing detection systems to enhance user safety on the platform. Ideal candidates will have over 3 years of experience in Trust & Safety, strong Python and SQL skills, and knowledge of data engineering tools like Snowflake and Dagster. The position offers a comprehensive benefits package including company equity, medical insurance, and unlimited PTO.

Benefits

Company Equity Package

401(k) with Employer Match

Medical, Dental, & Vision Insurance

Unlimited PTO & Sick Time

16 Weeks of Paid Parental Leave

Creative Education Stipend

Generous Commuter Allowance

In-Office Lunch (5 days per week)

Qualifications

• 3+ years of experience in Trust & Safety, fraud detection, or content moderation.
• Strong Python and SQL skills (5+ years preferred).
• Experience with data engineering tools and pipelines.

Responsibilities

• Build and maintain data pipelines for bot detection and content moderation.
• Design and implement anomaly detection systems.
• Develop internal tools and dashboards for Trust & Safety operations.

Skills

Python

SQL

Trust & Safety

Data analysis

Problem-solving

Tools

Snowflake

Dagster

Airflow

Job description

About Suno

Suno is a music company built to amplify imagination. Powered by the world’s most advanced AI music model, Suno offers an unparalleled creative platform that includes Suno Studio, a breakthrough generative audio workstation. From shower-singers to aspiring songwriters to seasoned artists, Suno empowers a global community to create, share, and discover music—unlocking the joy of musical expression for all.

About the Role

Suno is hiring a Software Engineer, Trust and Safety, to be on the front lines of protecting our platform and users from abuse, fraud, and harmful behaviors / content. Your work will directly impact user safety and platform integrity, making it a more trustworthy place for our community.

Check out our Suno version of the job here!

What You'll Do

• Build and maintain data pipelines for bot detection and content moderation using Python, Snowflake, and Dagster
• Design and implement anomaly detection systems to identify suspicious patterns in user behavior and platform activity
• Develop internal tools and dashboards for Trust & Safety operations and investigations
• Help improve detection algorithms and reduce false positives
• Build automated systems for content moderation, user verification, and abuse prevention
• Analyze large datasets in Snowflake to uncover new attack vectors and improve existing detection methods
• Work closely with product and engineering teams to implement Trust & Safety features at scale
• Help finance teams reduce fraudulent transactions and chargebacks by identifying and preventing payment abuse

What You'll Need

• 3+ years of experience in Trust & Safety, fraud detection, or content moderation
• Strong Python and SQL skills (5+ years preferred)
• Experience with data engineering tools and pipelines (Dagster, Airflow, or similar)
• Proficiency with SQL and data analysis (Snowflake experience preferred)
• Experience building internal tools and dashboards for operational teams
• Understanding of statistical analysis and anomaly detection techniques
• Experience with real-time systems and event-driven architectures
• Strong problem-solving skills and attention to detail
• Knowledge of anti-abuse techniques, bot detection, and content moderation systems

Nice to Have

• Experience with machine learning pipelines and model deployment
• Background in cybersecurity or anti-fraud systems
• Knowledge of behavioral analytics and user journey analysis
• Experience with A/B testing and experimentation in Trust & Safety

Additional Notes

Applicants must be eligible to work in the US.

Perks & Benefits for Full-Time Employees

• Company Equity Package
• 401(k) with 3% Employer Match & Roth 401(k)
• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
• 11 Paid Holidays + Unlimited PTO & Sick Time
• 16 Weeks of Paid Parental Leave
• Creative Education Stipend
• Generous Commuter Allowance
• In-Office Lunch (5 days per week)

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.