Social Media & Community Management Executive

Phoenix Health & Safety; Cannock Wood; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A leading health and safety training provider in Cannock is seeking a Social Media & Community Management Executive to shape and grow its social presence across platforms like LinkedIn, Facebook, and Instagram. The role involves content creation, community management, and data-driven strategy development. Ideal candidates will have B2B social media experience and strong copywriting skills, along with a passion for health and safety awareness.

Benefits

Performance-Related Bonus

Life Assurance

Vitality Private Healthcare

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers

Access to Wellbeing Resources

Qualifications

• Experience managing social accounts across LinkedIn, Facebook, Instagram, and YouTube, ideally in a B2B setting.
• Strong copywriting skills with an adaptable tone for professional audiences.
• Ability to report on performance and provide recommendations.

Responsibilities

• Planning and creating content tailored for UK and South African audiences.
• Collaborating with creatives to produce engaging graphics and videos.
• Using insights and analytics to inform strategy.

Skills

Experience managing social accounts

Strong copywriting skills

Confidence using scheduling tools

Ability to report on performance

Collaborating with design specialists

Willingness to travel

Tools

Social media tools

HubSpot

Job description

Overview

Location: Hybrid - Cannock, WS12 2HA

Salary: Up to £36,000.00 per annum

Contract Type: Full-time, Permanent

What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You

Because you see social media as more than just posts. You see it as a powerful way to build a community, spark conversations, and drive business growth. Phoenix Health & Safety, part of Wilmington plc, is looking for a Social Media & Community Management Executive to lead our organic presence across Linked In, Facebook, Instagram and YouTube.

From content creation and scheduling to social listening and community building, you'll be our digital voice, bringing our business to life.

If you're passionate about social media, love working across teams, and want to make a difference, we'd love to hear from you!

Please note: To complete your application, you will be redirected to Wilmington Plc's career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

Job Purpose, Tasks And Responsibilities

As our Social Media & Community Management Executive, you'll be the voice behind Phoenix Health & Safety's social presence across Linked In, Facebook, Instagram, and YouTube.

Your Role Will Include

• Planning and creating content that reflects our tone of voice and values, tailored for UK and South African audiences.
• Scheduling posts and managing our content calendar using social media tools.
• Collaborating with creatives to produce engaging graphics, reels, and videos.
• Growing our community by responding to messages, engaging in groups, and amplifying learner success stories.
• Monitoring reviews and mentions, turning feedback into compelling content.
• Using insights and analytics to inform strategy and support wider marketing campaigns.
• Aligning with paid activity and working closely with the marketing and PPC teams.
• Occasionally travelling to events or courses to capture authentic, on-the-ground content.

What's The Best Thing About This Role

The chance to shape and grow Phoenix Health & Safety's social presence, driving real impact in a business that saves lives by promoting health and safety awareness. You'll have the creative freedom to test ideas, bring stories to life, and work across multiple campaigns and platforms.

What's The Most Challenging Thing About This Role

Balancing fast-moving social trends with strategic, data-driven goals while managing multiple platforms and stakeholders.

What We're Looking For

To be successful in this role, you must have:

• Experience managing social accounts across Linked In, Facebook, Instagram and YouTube, ideally in a B2B setting.
• Strong copywriting skills with adaptable tone for professional audiences.
• Confidence using scheduling and social listening tools.
• Ability to report on performance and provide recommendations.
• Experience collaborating with design/video specialists.
• Ability to work cross-functionally with marketing and sales teams.
• Willingness to travel occasionally.

It Would Be Great If You Also Have

• Awareness of paid social and its relationship with organic content.
• Familiarity with HubSpot or other CRM tools.
• An interest in health and safety training or professional services marketing.
• We know it's not a skill, but the successful candidate must have permission to work in the UK by the start of their employment.

About Us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Find What You're Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on APPLY today!

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