SME Account Handler

GetRecruited UK Ltd; Stockport; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

An independent commercial brokerage based in Stockport is looking for a Commercial Account Handler to support an SME-focused team. This role includes managing commercial insurance clients, ensuring compliance, and facilitating renewals and new business. Candidates should have commercial insurance expertise, strong organizational skills, and a client-focused attitude. This position offers a salary of up to £35,000 and a supportive team culture aimed at long-term client relationships.

Benefits

Support for professional development

CII qualifications assistance

Stable and established work environment

Qualifications

• Experience handling commercial insurance policies.
• Understanding of renewals, MTAs, and new business quotations.
• Ability to work collaboratively in a team environment.
• Comfortable managing multiple tasks and effective client communication.

Responsibilities

• Support Account Executives and Directors with client servicing.
• Manage renewals, MTAs, and new business quotations.
• Ensure accuracy and compliance with documentation.
• Identify cross-sell opportunities with clients.

Skills

Commercial insurance handling

Client-focused professionalism

Organizational skills

Communication skills

FCA and compliance standards knowledge

Education

CII qualifications

Job description

Commercial Account Handler - Stockport
Salary: Up to £35,000

Hybrid

This role has come about as part of continued growth within a long-established, independent commercial brokerage based in Stockport. While the business operates nationally and works with some large corporate clients, the culture is still very much built around being supportive, collaborative, and doing the right thing by clients.

The brokerage has been around since the 1970s and has grown steadily rather than aggressively. A large proportion of the team has been with the business for a long time, which says a lot about how people are treated and how the business is run.

What You'll Be Walking Into

You’ll be joining an established SME-focused team, supporting Account Executives and Directors with the day‑to‑day servicing of commercial clients. The role is very much a proper broking support position, covering renewals, MTAs, and new business quotations, with responsibility for accuracy, compliance, and client communication.

The work is varied and relationship‑led. You’ll be speaking regularly with clients and insurers, checking documentation, managing instructions, and making sure policies are set up correctly and on time. There is also scope to identify cross‑sell opportunities where appropriate.

This is a business that takes standards seriously. Client care, compliance, and professionalism matter, but it's not a cold or overly corporate environment. The team works closely together, supports each other, and takes pride in doing things properly.

Acturis experience would be helpful, but it's not essential if you have solid commercial knowledge and are comfortable picking up systems.

The Type of Person This Suits

This role would suit someone with commercial insurance experience who enjoys being part of a team and takes responsibility for their work. You’ll need to be organised, comfortable speaking on the phone, and confident managing multiple tasks at once.

They are looking for someone who:

• Has experience handling commercial insurance policies
• Understands renewals, MTAs, and new business quotes
• Is client‑focused and professional in their approach
• Can work collaboratively and support colleagues when needed
• Is comfortable working to FCA and compliance standards
• Is open to continuing professional development, with support available

CII qualifications are welcomed but not essential, and the business is supportive of ongoing study.

What’s on Offer

• Salary up to £35,000 depending on experience
• Hybrid role in Stockport
• A stable, well‑established independent brokerage
• Supportive team with strong retention
• Help with professional development and CII qualifications
• A role focused on long‑term client relationships rather than volume

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