Skilled Facilities Administrator

NTT America, Inc.; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global consulting firm in Greater London is seeking a Skilled Facilities Administrator to manage maintenance and repairs, ensuring compliance with service level agreements. The ideal candidate should be proactive, detail-oriented, and possess excellent organizational and communication skills. This role also involves coordinating with internal and external stakeholders and maintaining safety standards across facilities. You will play a vital role in supporting the facilities team and ensuring all tools and stock levels are maintained.

Qualifications

• Proactive and motivated with the ability to work independently.
• Detail-oriented with strong organizational skills.
• Good verbal and written communication skills.

Responsibilities

• Manage complex general maintenance and repairs within the organization.
• Document and report on maintenance requests.
• Ensure compliance with the Health and Safety Act.

Skills

Proactive and motivated

Good knowledge of general hygiene practices

Good knowledge of facility layout

Good verbal and written communication skills

Detail oriented with good organizational skills

Excellent knowledge of safety practices

Good at time management

Ability to work well under pressure

Ability to coordinate the work of others

Job description

The team you'll be working with:

The Skilled Facilities Administrator is responsible for managing more complex general maintenance and repairs within the organization.

This role ensures that all maintenance and repair requests received within the organization are carried out in line with the service level agreement.

This role may act as an informal team leader as required by the Facilities Manager / Leader.

What you'll be doing:

• Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.

• Provides support with the distribution of and response to all service requests related to the facilities.

• Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.

• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.

• Coordinates routine maintenance and repairs schedule.

• Provides support with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance database.

• Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met.

• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.

• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.

• Escalates non-performance of internal and external stakeholders to the management.

• Checks all contractor documentation and maintain records such as permits, leases and correspondence on behalf of the business.

• Performs any other relevant tasks as required by management.

What experience you'll bring:

• Proactive and motivated and can work independently.

• Good knowledge of general hygiene practices.

• Good knowledge of facility layout.

• Good verbal and written communication skills.

• Detail orientated with good organizational skills.

• Excellent knowledge of safety practices.

• Good at time management.

• Ability to work well under pressure.

• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

• Ability to coordinate the work of others.

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well‑being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA (https://uk.nttdata.com/creating-inclusion-together)

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