Site Supervisor

Hedyn; Newport; On-site; GBP 28,000; Full time

Job summary

A residential housing provider is seeking a proactive Site Supervisor to ensure the safety, security, and maintenance of their housing schemes. The role involves managing health and safety standards, conducting compliance checks, and working closely with residents and contractors. The ideal candidate is organized, knowledgeable in safety practices, and has practical experience in maintenance. Benefits include generous leave and pension schemes, and opportunities for professional development.

Benefits

Enhanced Pension Scheme

25 days Annual Leave

Agile Working Policy

Health and Wellbeing initiatives

Professional development options

Qualifications

• Strong organisational skills and ability to work independently.
• Knowledge of health & safety practices (COSHH, IOSH, Legionella awareness).
• Practical experience in cleaning, basic DIY, and building maintenance.
• Excellent communication skills and a customer-focused approach.
• Full driving licence and flexibility to travel between sites.

Responsibilities

• Ensure safety and security of housing schemes.
• Conduct compliance checks and manage communal areas.
• Undertake maintenance tasks including repairs and cleaning.
• Work with external agencies and manage resident relationships.
• Respond to emergencies and monitor quality of services.

Skills

Strong organisational skills

Knowledge of health & safety practices

Practical experience in cleaning and maintenance

Excellent communication skills

Full driving licence

Job description

Overview

Site Supervisor

Closing date: Wednesday 4 February

Shortlisting: Thursday 5 February

Proposed Interview date: Thursday 12 February

Salary: £27,040.03

We're looking for a proactive and hands‑on Site Supervisor to join our team, ensuring the safety, security, and smooth running of our 55+ housing schemes. In this role, you'll be responsible for maintaining high standards of health and safety, cleanliness, and minor repairs across multiple sites. You'll carry out compliance checks, manage communal areas, and work closely with residents, contractors, and internal teams to deliver a safe and welcoming environment.

Responsibilities

• Work with external agencies on 55+ scheme specific issues and projects while ensuring all services delivered are in accordance with Hedyn policies and procedures.
• Work in partnership with other relevant bodies and areas of the association to ensure strategic objectives are delivered.
• Ensure the overall safety and security of 55+ schemes including fire alarms, community alarms, security lighting, CCTV, communal entrances, and access points.
• Comply with safety procedures regarding the recording of incidents, accidents, and other relevant information.
• Ensure the safe use and storage of equipment, chemicals, and materials on site, maintaining an inventory to ensure appropriate stock levels.
• Undertake communal cleaning, litter picking, waste removal, and window cleaning services as required.
• Conduct appropriate low‑level repairs in and around communal areas and work within resident properties where residents are unable to conduct works themselves.
• Be the responsible key holder for the 55+ scheme.
• Perform external soft landscaping including weed removal, grass cutting, and general grounds maintenance. Conduct gritting, salt spreading, and snow clearance as required.
• Responsible for administration, income collection, and room set up for all services, events, or Health & Wellbeing activities organised at the 55+ schemes.
• Respond to any emergency situations that arise whilst on site and report any safeguarding concerns in line with procedures.
• Identify residents with additional support needs and signpost to Social Services and other Health & Wellbeing agencies where appropriate.
• Undertake settling‑in services with new residents to familiarise them with site facilities.
• Collect, record, and monitor relevant performance information.
• Conduct 55+ scheme audits to establish a replacement programme for all communal items.
• Install Telecare equipment and maintain it on site.
• Manage guest flat bookings, payments, key release/collection, preparation for use, and cleaning following use. Coordinate with Hedyn teams for emergency use (e.g., decants).
• Monitor quality of work undertaken (cleaning, grounds maintenance, caretaking) and report or escalate concerns.
• Provide cover for other 55+ schemes and attend resident events as required.
• Assist in marketing of empty properties and conduct accompanied viewings.
• Conduct end‑of‑tenancy inspections and provide advice.
• Report and record incidents of anti‑social behaviour to housing management, relevant agencies, and the Police.
• Demonstrate client‑driven service by adhering to customer service standards.
• Promote resident engagement opportunities to enhance communities.

Qualifications

• Strong organisational skills and ability to work independently.
• Knowledge of health & safety practices (COSHH, IOSH, Legionella awareness).
• Practical experience in cleaning, basic DIY, and building maintenance.
• Excellent communication skills and a customer‑focused approach.
• Full driving licence and flexibility to travel between sites.

Benefits

We believe Hedyn is a great place to work and want every colleague to feel appreciated. Our benefits include:

• Enhanced Pension Scheme with generous employer contributions.
• Enhanced Annual Leave – 25 days (plus Bank Holidays) to start, increasing to 30 days after 3 years’ service.
• Agile Working Policy (dependent on role).
• Health and Wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.
• Professional development options, including membership sponsorships, study opportunities, and career progression support.

Application Process

We require an application form to be completed for every role. No recruitment agency support is needed at this time; all speculative CVs will be treated as direct applications.

Please refer to the attached role profile for more information.

For further information about the role, please contact us. If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.