Shuttle Train Passenger Service Agent - Onboard & Onsite

Carlisle Support Services; Etchinghill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading support services provider in Etchinghill is seeking Passenger Service Agents to support operations for Le Shuttle (Eurotunnel). In this dynamic role, you will load and unload shuttles, assist customers, and deliver exceptional service. Ideal candidates are flexible, possess strong English skills, and have customer service experience. The position offers competitive pay, full training, and a chance for career progression in a busy, hands-on environment.

Benefits

Competitive hourly pay

Company pension scheme

Health & wellbeing plans

Full training and career development

Quality uniform provided

Qualifications

• Minimum age 18.
• Strong verbal and written English skills.
• Flexibility to work varied shifts.

Responsibilities

• Load and unload Passenger Shuttles in line with Health & Safety procedures.
• Support vehicle and passenger movements across the site.
• Assist customers during transit with a friendly, proactive approach.

Skills

Customer Service

Verbal Communication

Teamwork

Flexibility

Job description

A leading support services provider in Etchinghill is seeking Passenger Service Agents to support operations for Le Shuttle (Eurotunnel). In this dynamic role, you will load and unload shuttles, assist customers, and deliver exceptional service. Ideal candidates are flexible, possess strong English skills, and have customer service experience. The position offers competitive pay, full training, and a chance for career progression in a busy, hands-on environment.