Shutters & Gates Engineer

Arcus Solutions; Devon and Torbay; On-site; GBP 42,000; Full time

Job summary

A leading engineering and facilities management company is seeking an experienced industrial shutter door engineer in Devon and Cornwall. You will be responsible for servicing and repairing a range of shutters and gates, ensuring adherence to safety standards. Ideal candidates will have excellent communication skills, a full UK driving license, and relevant certifications. The position offers competitive pay, training opportunities, and employee benefits such as life assurance and health plans.

Benefits

Life Assurance

Free eye test and contribution towards glasses

Cycle to Work Scheme

Health Cash Plan

Funded Training Sponsorship Scheme

Refer a Friend reward scheme

Overtime - time and a half

Qualifications

• Significant experience ideally gained in a retail environment, including various types of shutters and gates.
• Experience in fault diagnosis and providing effective solutions.
• Ability to communicate operational issues and service updates.

Responsibilities

• Carry out servicing and repairs for shutters and automatic gates.
• Diagnose faults with equipment and systems, escalating when necessary.
• Ensure compliance with dress code and maintain company vehicle.

Skills

Excellent written and verbal communications skills

Customer service driven

Ability to work autonomously

Experience with roller shutters and gates

Education

17th or 18th Edition AMD3

Full UK driving licence

CSCS Cards

IPAF & PASMA certification

Tools

Company van

Safety equipment

Job description

Are you an experienced and skilled industrial shutter door engineer?

Do you have experience gained within Facilities Management or Retail?

Can you travel around various sites in and around Devon or Cornwall.

Key Benefits:

• Salary: Up to £41,210 (depending on experience)
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• Full door-to-door pay
• Group personal pension scheme of matched contributions between 5% and 6%
• 25 days annual leave, plus bank holidays

If you have answered yes to all three, then we may have an exciting career move for you!

About the Role

Working within a defined portfolio of Sainsbury's and other retail outlets, you'll be the first point of call for all their planned and reactive shutters and automatic gate maintenance tasks. You'll carry out servicing and repairs safely and to an agreed standard, achieving first time fix to a required Service Level.

You’ll be able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions, escalating where necessary. If the job requires technical or specialist help, we'll call them in – you're not expected to be an expert, but we rely on you to let us know this is needed. You’ll also sponsor and complete S&G surveys and technical reports and ensure appropriate audits and checks (seasonal) are carried out in line with standards provided.

As you will be representing Arcus, it is essential you make a good impression and comply with the dress code and maintain your company vehicle in good condition.

About You

You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues and service updates within your region. You’ll be customer service driven and enjoy working within a people focused environment.

You’ll have significant experience ideally gained in retail environment, including:

• Roller shutters
• Roller grilles
• Fire shutters
• Sectional doors
• Fire curtains
• Hi Speed doors
• Folding doors
• Manual gates
• Automatic gates
• Dock Levellers
• Dock Shelters

To be successful, you will have:

• Full UK driving licence
• 17th or 18th Edition AMD3
• CSCS Cards
• IPAF & PASMA

Additional Information

You’ll be provided with a company van and all equipment needed to do your job.

This role involves being on call, reacting to emergencies as well as attending business critical works. The call out premium is incorporated into your basic salary. You will normally be on call 1 week in 4 from 17:00 on a Friday for one week.

When you join us you will receive:

• Life Assurance
• Access to state-of-the-art training academy
• Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres
• Overtime - time and a half

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross‑skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self‑delivery capability.

Don’t miss out on this great opportunity, apply today by clicking on the apply button.