Showroom Team Leader

Brook Street; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local retail company in Inverness is seeking an experienced Showroom Team Leader to oversee operations and drive sales. The ideal candidate should have retail experience and strong leadership skills. Responsibilities include managing the showroom, delivering excellent customer service, and developing the team. This full-time position offers a permanent role, with working hours from Monday to Friday and some Saturdays.

Qualifications

• Proven experience in retail or customer service sales roles.
• Strong communication and management skills.
• Ability to thrive in a fast-paced environment.
• Excellent organisational and problem-solving abilities.

Responsibilities

• Oversee daily operations including showroom presentation and stock management.
• Deliver outstanding customer service and guide customers.
• Motivate and support the showroom team to achieve targets.
• Collaborate with management on promotional campaigns.
• Train team members to enhance product knowledge.

Skills

Retail experience

Customer service skills

Team management

Communication skills

Organisational skills

Job description

Overview

SHOWROOM TEAM LEADER. On behalf of our Inverness based client, we are looking for a Showroom Team Leader. We are seeking an experienced and motivated individual to oversee daily operations, support the Sales Team and deliver an exceptional customer experience. The role involves leading by example, ensuring the showroom is presented to the highest standard, and driving sales performance through coaching and developing the team.

Responsibilities

• Oversee daily operations, including showroom presentation, stock management and customer flow.
• Deliver outstanding customer service, acting as a first point of contact for customers and guiding them on their requirements.
• Lead, motivate and support the showroom team to achieve sales targets and service standards.
• Collaborate with management to implement promotional campaigns and drive business growth.
• Train and develop team members to enhance product knowledge and sales skills.

Qualifications

• Proven experience in retail, customer service facing sales roles.
• Strong communication and people management skills.
• Ability to work in a fast paced environment with a focus on results.
• Excellent organisational and problem-solving abilities.
• A trades background is useful, but not essential.

This role is a permanent post and is based in Inverness City Centre. Monday to Friday, full time hours, every second Saturday on a rota basis.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy