Showroom Project Coordinator

B&q; Cardiff; On-site; Full time

Job summary

An established industry player is seeking a Showroom Project Coordinator to enhance customer experiences in kitchen and bathroom projects. In this dynamic role, you will support showroom teams and installers, ensuring seamless communication and project management. Your expertise in design software will help bring customer visions to life while your strong problem-solving skills and relationship-building abilities will ensure a top-notch service. If you thrive in a target-driven environment and enjoy working with a variety of stakeholders, this opportunity is perfect for you. Join a team that values creativity and customer satisfaction!

Qualifications

• Strong communication and relationship-building skills are essential.
• Proficient in design software to assist with customer projects.

Responsibilities

• Support showroom teams and installers to deliver professional service.
• Keep customers updated on their projects until completion.

Skills

Communication Skills

Relationship Building

Project Management

Problem Solving

Design Software Proficiency

Technology Usage

Tools

Design Software

Job description

Showroom Project Coordinator

Full time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £13.28 per hour*

B&Q Culverhouse Cross

*Raising to £13.71 per hour from 1st April

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers' dream kitchen & bathroom projects to life.

You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

You’re great at using technology but more importantly you’ll have brilliant communication and relationship-building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.