Showroom Host (Weekends)

Harwoods Ltd; Pulborough; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive dealer group in Pulborough is seeking a Receptionist / Host to welcome customers and manage calls efficiently. Candidates should present a smart appearance and demonstrate proficiency in IT and numeracy. Responsibilities include maintaining a tidy reception area, directing visitors, and handling outgoing mail. This is a weekend position with specific hours on Saturday and Sunday. The company offers a supportive work environment and strong emphasis on colleague development.

Benefits

25 days annual leave + Bank Holidays

Company pension scheme

Employee referral programme

FREE parking

Qualifications

• Smart appearance required for engaging with customers.
• Competency in numeracy and literacy for handling calls and inquiries.

Responsibilities

• Ensure customers and visitors are promptly welcomed.
• Manage and direct calls and visitors efficiently.
• Maintain cleanliness in the reception and waiting areas.
• Process outgoing mail correctly.

Skills

IT literacy

Numeracy

Smart Appearance

Job description

Showroom Host Benefits Package At Five Oaks Audi

Job Benefits

• 25 days annual leave + Bank Holidays - Pro Rota
• Company pension scheme
• Employee referral programme
• Working Pattern and applicable rotas
• Harwoods Academy
• FREE parking

Job Purpose

The role of the Receptionist / Host is to:

• Ensure customers and visitors receive an immediate welcome.
• Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process.

Department/Business/Location: Site

Reports To

Head of Business

Key Responsibilities

• Ensure reception area is staffed and kept tidy at all times.
• Direct customers towards the seating area and offer refreshments while they are waiting.
• Handle and co-ordinate all calls and visitors, taking full details of the caller’s business, paging members of staff as needed.
• Establish and maintain a system to monitor the whereabouts of key staff at all times.
• Keep customer refreshments stocked up at all times.
• Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
• Correctly process all outgoing post ready for despatch each evening.
• Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.

Essential

Skills & Requirements

• Smart appearance.
• Competency in numeracy, literacy and IT.

Experience

Desirable

• Relevant previous job history.

Hours- Saturday 8.30am-5pm Sunday 10am-4pm

The Harwoods Way

• We Treasure our people and our customers
• We challenge ourselves to grow & improve
• We grab responsibility
• We run in the same direction as one team
• We inject energy and fun into our work

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

• Bentley
• McLaren
• Aston Martin
• Jaguar
• Land Rover
• Audi
• Volvo
• BMW & Mini (Service)
• MAN

We operate across 5 counties in the South East of England, namely:

• Surrey
• East Sussex
• West Sussex
• Wiltshire
• Hampshire

With a High Colleague Engagement Score Of 72%, Harwoods Group Has a Real Differentiator With Our Industry Leading People Development Programme, Including

• Recruitment and selection
• Onboarding
• Induction
• Probation
• Lets talk one to ones
• Harwoods Academy
• Succession and development
• Colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

We demand the best for our colleagues and our customers and look forward to your application at [e-mail]

Skills for the job

• IT literacy
• Numeracy
• Smart Appearance