Shop Manager / Rheolwr Siop (Charity Retail)

Tenovus Cancer Care; Wales; On-site; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization in Wales is seeking a Shop Manager for their Pwllheli location. The role involves leading a team of volunteers to foster community engagement while managing shop profits and ensuring high-quality customer service. Candidates should have retail experience, strong leadership abilities, and a commitment to supporting others. This full-time position features flexible working hours and a supportive team environment that prioritizes personal growth and community impact.

Qualifications

• Experience in retail, preferably in a charity shop.
• Ability to manage profits and work towards targets.
• Strong customer service skills and commitment to quality.
• Proven leadership skills that inspire and develop others.
• Experience in recruiting and managing a diverse team.

Responsibilities

• Lead and inspire the shop team to maintain community engagement.
• Ensure the shop's profits grow while maintaining quality stock.
• Coach and support the team, providing growth opportunities.

Skills

Retail experience

Profit management

Customer service

Leadership qualities

Team management

Job description

Shop Manager – Pwllheli

Do you have… a passion for pre‑loved clothes? … a positive management style? ... pride to lead the way on customer service?... profits and people as your motivators?

Our Pwllheli shop’s a much‑loved part of the local community with a friendly and thriving shop team. With an Assistant Shop Manager supporting a dedicated group of volunteers the team needs a Shop Manager to lead and inspire them to continue keeping the shop at the heart of the community.

Supported by your Retail Area Manager you’ll keep the shop’s profits growing, make sure quality stock is sold and proactively get out into the community representing our work and creating an inclusive shop environment.

People are at the heart of what we do and a big part of the shop manager role is coaching your team and providing people opportunities to grow, support and contribute.

Key Skills & Experience

• Working in retail (if you’ve worked in a charity shop before even better!)


• Making profits and working to targets


• Helping customers and making sure they get the best level of service from you


• Working as a positive and inspiring leader and role model helping others to develop and grow


• Recruiting, motivating and managing a diverse group of people

The Full Job Description and Person Specification: https://www.tenovuscancercare.org.uk/media/ac3golai/shop-manager-jd-july-2022.pdf

Permanent Contract: 35 hours per week (working 7 days flexibly across the week) working requirement.

In return you’ll be part of a people orientated culture, make impact through a worthwhile cause. Check out our amazing staff benefits on our work with us page here; https://www.tenovuscancercare.org.uk/work-with-us

About us

More people than ever are living with cancer in the UK, with around 375,000 people diagnosed every year.

We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too.

Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

Together with our inspiring community of staff, volunteers, and supporters, we’re determined to be here for everyone affected today, tomorrow, and beyond.

Amdanom Ni

Mae mwy o bobl nag erioed yn byw gyda chanser yng Nghymru, gyda thua 20,000 o bobl yn cael diagnosis bob blwyddyn.

Rydyn ni’n rhoi cymorth, gobaith, a llais i bawb a effeithir gan ganser. Rydyn ni’n deall sut gall canser effeithio ar bob agwedd o fywyd a sut mae’n effeithio ar deuluoedd a ffrindiau hefyd. Mae ein hystod eang o wasanaethau yn cynnig gwybodaeth, cyngor a chymorth arbenigol i bobl sy’n byw â chanser, a’u hanwyliaid.

Ynghyd â’n cymuned ysbrydoledig o staff, gwirfoddolwyr, a chefnogwyr, rydym yn benderfynol o fod yma i bawb yr effeithir heddiw, yfory, a thu hwnt.

Your Personal Details

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