Shop Manager (9 Months) – Lead Volunteers & Grow Sales

Scope; St Albans; On-site; GBP 24,000; Full time

Job summary

A charitable organization in St Albans seeks an enthusiastic Shop Manager to oversee operations and lead a team. This full-time role offers the chance to inspire volunteers and drive sales while focusing on customer experience. Candidates should have retail management experience and a keen understanding of commercial opportunities. The position is fixed-term for 9 months, requiring 35 hours a week, with potential challenges that come from working in a retail environment.

Benefits

35 days annual leave

Flexible working options

Company pension

Training and career development

Wellbeing incentives

Qualifications

• Experience as a Retail Shop Manager, Assistant Manager, or Supervisor.
• Ability to lead and support a team.
• Customer-focused with a proactive approach.

Responsibilities

• Lead and manage a team of paid colleagues and volunteers.
• Maximize shop sales performance.
• Manage stock collection and preparation.
• Collaborate with the Assistant Shop Manager.

Skills

Retail management

Team leadership

Customer service

Numeracy skills

Commercial awareness

Attention to detail

IT literate

Job description

A charitable organization in St Albans seeks an enthusiastic Shop Manager to oversee operations and lead a team. This full-time role offers the chance to inspire volunteers and drive sales while focusing on customer experience. Candidates should have retail management experience and a keen understanding of commercial opportunities. The position is fixed-term for 9 months, requiring 35 hours a week, with potential challenges that come from working in a retail environment.