Shop Manager

Sense; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent charity organization is looking for a Shop Manager to lead a team at their Beckenham shop. The role involves managing shop standards, engaging with customers, and generating income through community engagement. Applicants should possess strong leadership qualities, retail experience, and a commitment to charity work. The position offers a supportive work environment with great training opportunities, a pension scheme, and generous annual leave.

Benefits

Group Personal Pension scheme

Excellent training and development opportunities

Generous annual leave entitlement

Qualifications

• Must be self-motivated and creative.
• Experience in retail or a team leader role is essential.
• Ability to ensure a safe and inviting environment.

Responsibilities

• Build and train a team of volunteers.
• Maintain high shop standards and customer engagement.
• Drive stock generation and community participation.

Skills

Self-motivated

Great communicator

Detail-oriented

Experience in retail

Team leadership

Job description

About the role

Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!

Sense currently recruiting for a Shop Manager to work 37.5 hours per week at our shop in Beckenham on a permanent basis.

This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.

Some key areas of ownership for the successful applicant include:

• Building, training and inspiring a great team of volunteers
• Delivering superb shop standards, offer and customer engagement
• Driving stock generation and community engagement

Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.

Key skills and experience:

• The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
• Experience of inspiring a team to provide excellent customer service.
• An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
• Experience of working in a retail environment or within a team leader position.
• This position requires the applicant to be willing to work Bank Holidays and weekends as required.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.

In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme, a great rewards scheme and a generous annual leave entitlement.