Shift Supervisor

Old Post Office; Wallingford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant hospitality venue in Wallingford is seeking an energetic Shift Supervisor to lead a dynamic team. You will motivate staff, ensure outstanding guest experiences, and maintain high service standards. The ideal candidate will have proven restaurant experience, strong communication skills, and a passion for food and hospitality. This is an exciting opportunity for growth within a supportive and award-winning company, offering a competitive salary up to £13.50 per hour plus benefits.

Benefits

Competitive salary

Free meal on shift

Flexible shifts

Discounts on meals and hotel stays

Award-winning training

Wage streaming service

Service Awards

Referral incentives

Qualifications

• Must be 18 or older due to licensing laws.
• Eligible to work in the UK.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Lead each shift with energy and positivity.
• Motivate and guide your team.
• Run pre-shift briefings for the team.
• Drive sales by coaching the team to upsell.
• Solve problems on the spot to keep guests happy.
• Be the link between FOH, kitchen, and other teams.
• Maintain high standards and train new skills.

Skills

Proven restaurant experience

Confident communicator

Quick-thinking decision-maker

Good eye for detail

Knowledge of great food, wine, and beer

Organized and multitasking

Job description

We’re on the lookout for an energetic, hands-on Shift Supervisor to join our fantastic team

If you thrive in a fast-paced, people-focused environment, love creating unforgettable guest experiences, and want to grow your career with an award-winning company, then this could be your next big move.

What’s in it for you?

• Competitive salary: Up to £13.50 per hour, plus Tronc
• Free meal on shift – fuel your day with delicious food from our kitchen
• Flexible shifts & enhanced holiday – work-life balance matters here
• Up to 50% off meals when dining with up to 6 guests
• 33% off hotel stays across our collection
• Award-winning training with a clear pathway to General Manager
• Wage streaming service – access your pay when you need it
• Salary Extras Portal – discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco & more, plus Cycle2Work scheme
• Service Awards & Birthday Gift – because you matter
• £1000 refer-a-friend & chef recruitment incentives

Shift Supervisor – What We’re Looking For

• Proven restaurant experience and a love for hospitality
• 18+ (licensing law requirement)
• A confident communicator who can inspire and lead a team
• Quick-thinking decision-maker who stays calm under pressure
• Super organised with a good eye for detail
• Knows their way around great food, wine, and beer
• Flexible to work evenings, weekends, and holidays
• Eligible to work in the UK
• Hungry to learn, grow, and take on new challenges

Your Role

• Lead each shift with energy, focus, and positivity
• Motivate and guide your team to deliver stand‑out service
• Run pre‑shift briefings so the team is clued‑up on menus, specials, and promos
• Drive sales by coaching the team to upsell with confidence
• Solve problems on the spot, keeping guests happy and service smooth
• Be the link between FOH, kitchen, and other teams to keep operations seamless
• Support managers in running the business efficiently
• Maintain high standards, train new skills, and lead by example every shift

Why You’ll Shine

You’re passionate, energetic, and committed to developing your team so every guest leaves smiling. You set the tone, keep service sharp, and make sure the atmosphere is just as good as the food and drink.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.

About Us

we believe our people are the heart of our success. We’re passionate about great food, quality drinks, and warm hospitality – all delivered in beautiful settings.

We don’t just hire great people – we invest in them. That’s why we offer:

• Award‑winning online training academy – learn anytime, anywhere
• Hands‑on supplier experiences – from craft brewery tours to farm visits
• Career progression & apprenticeships – we help you grow

About You

You’re the kind of person who:

• Brings passion for great food, drink, and service
• Supports the management team in leading shifts with confidence
• Handles guest expectations with charm and professionalism
• Has proven management experience in a hospitality or service‑led role
• Stays organised and thrives on multitasking

It’s an exciting time to join us!

We are growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team