Shift Supervisor

Mitchells & Butlers PLC; Wakefield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known hospitality group is seeking a Shift Supervisor in Wakefield to oversee daily operations and lead a team. You'll provide exceptional customer service, maintain standards, and play a key role in training staff. The role offers flexible shifts and various employee benefits including discounts and a financial toolkit.

Benefits

33% discount across all brands

20% discount for friends and family

Financial toolkit (Wagestream)

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Experience in hospitality or customer service.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Lead and supervise team members during shifts.
• Maintain cleanliness and safety standards.
• Provide excellent customer service.

Skills

Team leadership

Customer service

Training and mentoring

Problem-solving

Job description

Overview

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Castle, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

What’s in it for me?

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You\'ll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety