Shift Supervisor

Mitchells & Butlers PLC; St Albans; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in St Albans is looking for a Shift Supervisor to manage daily operations and lead a team in providing high-quality service. With a passion for hospitality, you will train staff, serve guests, and maintain safety standards. This role offers flexible shifts, discounts, and a range of employee benefits, making it perfect for those passionate about great service and teamwork.

Benefits

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

28 days paid holiday

High-street shopping discounts

Employee helpline

Free shares

Qualifications

• Experience in hospitality or customer service.
• Ability to lead and train a team.
• Strong communication skills.

Responsibilities

• Manage day-to-day operations of the site.
• Serve guests and provide excellent service.
• Lead and train team members in their roles.
• Ensure cleanliness and safety standards are met.

Skills

Leadership

Customer service

Teamwork

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the King Harry, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You\'ll love it even more with a massive 33% discount across all our brands. Whether it\'s date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There is also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.