Shift Manager

Evri; Enfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major parcel delivery company in Enfield is seeking a dedicated Shift Manager to lead the depot operations team during night shifts. The role involves conducting driver pre-briefs and de-briefs, ensuring service standards are met, and promoting operational best practices. Ideal candidates will have strong communication skills, process management experience, and good IT skills. This position offers at least 28 days of annual leave, along with inclusive benefits to foster a diverse workplace.

Benefits

At least 28 days of annual leave

Access to flexible perks including shopping vouchers, insurance, and healthcare

Qualifications

• Demonstrated ability to delegate tasks effectively.
• Experience in managing operational processes.
• Familiarity with resource management and deployment.

Responsibilities

• Lead and support the team of Operations Controllers.
• Manage transport and fleet operations to meet service standards.
• Ensure compliance with health and safety procedures.
• Oversee daily operations and promote best practices.
• Plan operational resources in line with workload.
• Monitor operational costs and investigate discrepancies.
• Resolve issues and identify risks in real-time.
• Ensure effective communication during shifts.

Skills

Strong communication skills

Process management experience

Knowledge of resource management

Good IT skills

Job description

Position: Shift Manager

Contract Type: Permanent – 45 hours

Location: Enfield

Shift: Nights / Monday-Friday

Join the UK’s premier parcel delivery company

What you’ll do

You will lead the depot operations team, with a focus on conducting effective driver pre‑briefs and de‑briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.

Key Role Responsibilities

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre‑briefs and de‑briefs.
• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
• Ensure all health and safety procedures are followed in full compliance with site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate operational resources effectively in line with workload requirements.
• Monitor operational costs and lead investigations into claims or discrepancies.
• Handle and resolve any issues which arise, identify risks.
• Ensure daily communication takes place between shifts and ensure that an accurate "handover" process is in place.

What We Can Offer You

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).

Career Progression

We’re proud to offer a workplace where everyone can thrive.

Inclusive Benefits

Access to flexible perks including shopping vouchers, insurance, and healthcare.

What We’re Looking For

• Strong communication skills, with the ability to delegate where necessary.
• Process management experience.
• Knowledge of resource management and deployment.
• Good IT skills.

At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re on a journey to better represent the customers we serve around the UK.

We’re committed to removing barriers and ensuring that each person at Evri Premium is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.

We’re excited for the future. Let’s deliver it together.