Shift Manager

Jollibee Restaurants; Cardiff; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading restaurant chain in Cardiff is seeking a passionate Shift Manager to oversee operations and lead a supportive team. You will ensure smooth operations, maintain food quality, and deliver excellent customer service. The ideal candidate has leadership qualities, strong communication skills and experience in the restaurant or hospitality industry. Join us to shape the success of Jollibee in the UK, enjoying competitive pay, training, and career growth opportunities.

Benefits

Employee discounts

Incentives

Opportunities for training and career progression

Qualifications

• Natural leader with great people skills.
• Experience in a fast‑paced restaurant or hospitality role is a plus.
• The right to work in the UK.

Responsibilities

• Oversee day‑to‑day restaurant operations during your shift.
• Lead and motivate your team to deliver amazing customer experiences.
• Manage food quality, speed of service, and cleanliness.
• Troubleshoot issues and ensure everything runs smoothly.
• Communicate with upper management to improve performance.

Skills

Leadership

Strong communication

Team motivation

Problem-solving

Job description

Choose Joy! Bee our next Shift Manager!

We are one of the world’s leading restaurant chains, renowned for our delicious, high-quality offerings. With a strong presence across the globe, we’re still a new player in the UK marketplace, but we’ve been waiting for the right time to bring our fried chicken, burgers, pies and joyful energy to England, Wales, and Scotland. Whether you are at our flagship UK restaurant in central London, collecting Jolly Spaghetti at our first US drive‑thru in New Jersey, dropping in for some much‑craved Chickenjoy in Dubai Mall or picking up our Yumburger at one of our original restaurants in Metro Manila – you’ll soon see that the spirit of fun and family runs through our entire team. We put in the care and attention to ensuring each of our guests has a great experience and delicious food, but it all starts with having the right people in the right place with the right attitude.

That’s where you come in… Step up, take charge, and make every shift count!

At Jollibee, we’re all about great food, great vibes, and great leadership – and now, we’re looking for a Shift Manager to help guide our team to success! Whether it’s ensuring smooth operations, keeping energy levels high, or delivering top‑notch service to our guests, this role is all about bringing passion, positivity, and leadership to the table.

Why Join Us?

• ✅ A Leadership Role with a Fun & Supportive Team
• ✅ Opportunities to Grow – We invest in your future with training & career progression.
• ✅ Competitive Pay & Perks – Enjoy employee discounts, incentives, and more!
• ✅ Fast‑Paced & Rewarding Work – Every shift is different, and no two days are the same.
• ✅ Be Part of Something Big – Help shape the success of Jollibee in the UK!

What You’ll Be Doing

• Oversee day‑to‑day restaurant operations during your shift.
• Lead and motivate your team to deliver amazing customer experiences.
• Manage food quality, speed of service, and cleanliness.
• Troubleshoot issues and ensure everything runs smoothly.
• Communicate with upper management to improve performance.

What We’re Looking For

• ✨ A natural leader with great people skills.
• ✨ Strong communication and the ability to motivate a team.
• ✨ Experience in a fast‑paced restaurant or hospitality role is a plus.
• ✨ A keen eye for detail and a problem‑solving mindset.
• ✨ The right to work in the UK.

At Jollibee, everyone is welcome. We believe in diversity, inclusion, and creating a workplace where all can thrive.

Excited? Apply now and start your Jollibee journey today!

Due to high demand, we may not be able to respond to every application, but keep an eye out for other roles that might be the perfect fit for you!