Shift Leader: Drive Store Success & Customer Service

Tesco UK; Potters Bar; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain in Potters Bar is seeking a Shift Leader to oversee store operations and ensure a great shopping experience for customers. In this fast-paced retail environment, you'll coordinate team activities, support staff, and take the lead during shifts. Candidates must be over 18 and possess strong leadership and customer service skills. The role offers at least 16 guaranteed hours weekly at a competitive rate starting from £14.76 per hour with additional benefits for eligible applicants.

Benefits

Flexible working arrangements

Diversity and inclusion initiatives

Accessibility support for candidates

Qualifications

• Must be over 18 years old to apply.
• Comfortable taking the lead and overseeing store operations.
• Able to provide great customer service.

Responsibilities

• Coordinate the store team to deliver a great shopping experience.
• Support colleagues and ensure they meet daily priorities.
• Open and close the store and handle safety decisions.
• Listen to customers and help them with their needs.
• Foster a positive team atmosphere.

Skills

Customer service

Leadership

Communication

Teamwork

Problem-solving

Job description

A leading supermarket chain in Potters Bar is seeking a Shift Leader to oversee store operations and ensure a great shopping experience for customers. In this fast-paced retail environment, you'll coordinate team activities, support staff, and take the lead during shifts. Candidates must be over 18 and possess strong leadership and customer service skills. The role offers at least 16 guaranteed hours weekly at a competitive rate starting from £14.76 per hour with additional benefits for eligible applicants.