Shift Leader: Drive Service & Store Excellence

Tesco; Newcastle-under-Lyme; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading retail chain in Newcastle-under-Lyme is seeking a Shift Leader to oversee store activities in a dynamic environment. The role involves coordinating staff, managing store operations, and ensuring excellent customer service. Ideal candidates will demonstrate strong communication and leadership skills. Flexible working arrangements are available, and a commitment to community involvement is encouraged.

Benefits

Flexible working options

Community involvement opportunities

Colleague benefits program

Responsibilities

• Coordinate the team to deliver the easiest shopping trip.
• Opening/closing the store and completing duty cover.
• Support the Store Manager for operational queries.
• Coordinate seasonal and charity events.
• Ensure the store is clean, tidy, and well presented.
• Manage queues to deliver a great shopping trip.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading retail chain in Newcastle-under-Lyme is seeking a Shift Leader to oversee store activities in a dynamic environment. The role involves coordinating staff, managing store operations, and ensuring excellent customer service. Ideal candidates will demonstrate strong communication and leadership skills. Flexible working arrangements are available, and a commitment to community involvement is encouraged.