Shift Lead: Drive Safe, Smooth Store Operations

Kingfisher; Crewe; On-site; GBP 28,000; Full time

Job summary

A leading home improvement retailer in Crewe is seeking a Shift Lead to oversee daily operations, ensuring a safe and efficient shopping environment. The ideal candidate will oversee colleague deployment, maintain safety standards, and deliver excellent customer service. This role requires strong leadership skills, passion for customer service, and the ability to motivate team members. The position offers a competitive salary along with comprehensive benefits including a pension scheme and generous holiday time.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Qualifications

• Passionate about customers and striving to do the right thing.
• Safety conscious with a keen eye for compliance.
• Energetic team player who motivates those around.

Responsibilities

• Oversee store operations to ensure smooth daily functioning.
• Deploy colleagues effectively to improve customer experience.
• Act as the primary contact for customers and store staff.
• Maintain a safe shopping environment at all times.

Skills

Quality Analysis

Facility Management

ISO Compliance

Inventory Levels

Root Cause Analysis

Shift Operations

General Maintenance

Supervision

Troubleshooting

Time Management

Job description

A leading home improvement retailer in Crewe is seeking a Shift Lead to oversee daily operations, ensuring a safe and efficient shopping environment. The ideal candidate will oversee colleague deployment, maintain safety standards, and deliver excellent customer service. This role requires strong leadership skills, passion for customer service, and the ability to motivate team members. The position offers a competitive salary along with comprehensive benefits including a pension scheme and generous holiday time.