Sheltered Housing Support Worker

Service Care Solutions; Colchester; On-site; GBP 26,000; Full time

Job summary

A supportive housing agency in Colchester seeks a Sheltered Housing Support Worker to help individuals maintain independence and build life skills. The role includes delivering tailored support, assisting with welfare benefits, and providing crisis intervention. Candidates should have experience in a similar role, hold a full UK driving licence, and be willing to undergo an Enhanced DBS check. Benefits include generous leave, a flexible benefits scheme, and a pension contribution.

Benefits

25 days annual leave

Flexible benefits scheme

Life assurance

Up to 10% pension contribution

Qualifications

• Previous experience in a support role within housing, care, or community services.
• Willingness to undertake an Enhanced DBS check.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Deliver tailored housing-related support to customers in Colchester.
• Assist customers with welfare benefits and financial support.
• Liaise with external agencies for holistic support.

Skills

Experience supporting individuals facing mental health challenges

Understanding of housing support needs

Effective communication skills

Ability to work independently

Job description

Overview

Sheltered Housing Support Worker · Colchester · Permanent · Full Time: 37.5 Hours, Mon-Fri
Pay Rate: £25,254.00 per year

Make a real difference by supporting vulnerable individuals to live independently and thrive within their own homes and community. Full UK Driving Licence and access to a vehicle necessary.

The role

As a Sheltered Housing Support Worker, you will play a key role in helping individuals maintain their tenancies, develop life skills, and build resilience to lead independent lives.

• Delivering tailored housing-related support to customers across Colchester and the Tendring area
• Supporting customers with maintaining tenancies and accessing essential services
• Providing pre-tenancy advice and guidance to new tenants
• Assisting customers in navigating welfare benefits and financial support
• Encouraging independence by helping individuals build skills and confidence
• Liaising with external agencies to ensure customers receive holistic support
• Offering crisis intervention with professionalism and empathy

The candidate

The successful candidate will have previous experience in a similar support role, ideally within housing, care, or community services.

• Has experience supporting individuals facing mental health, physical health, or employment challenges
• Understands housing support needs, tenancy sustainment, and welfare benefits
• Can communicate effectively and work independently across a patch-based service
• Holds a full UK driving licence and has access to a vehicle
• Is willing to undertake an Enhanced DBS check

The contract

Working Hours: 37.5 hours per week - 9:00 to 17:00, Monday to Friday

Length of Contract: Permanent
Rate: £25,254.00 per year, plus benefits

Benefits

• 25 days annual leave (plus bank holidays)
• 2 paid volunteering days per year
• Flexible benefits scheme (healthcare, dental, tech, vouchers & more)
• Life assurance (4x salary)
• Up to 10% pension contribution
• Family-friendly policies

How to apply

If interested in this role, please apply using the link, or email(url removed) or call(phone number removed) and ask for Beth for further information

If the role is more suited to someone you know, we offer a£250 referral bonusfor every successfully referred candidate