Sheltered Housing Officer – BF4974

Buckingham Futures; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority in Essex is seeking compassionate Sheltered Housing Officers for a temporary role. You will manage daily operations, conduct welfare checks, and ensure tenant support. Ideal candidates will have experience with vulnerable populations and strong communication skills. The position is on-site, full-time, and offers a competitive rate of £30.00 per hour.

Qualifications

• Experience in managing operations of sheltered housing schemes.
• Conduct tenant inductions and maintain support plans.
• Ensure compliance with health and safety standards.

Responsibilities

• Manage the day-to-day operations of a sheltered housing scheme.
• Conduct tenant inductions, daily welfare checks, and maintain support plans.
• Respond to safeguarding concerns and maintain accurate records.

Skills

Clear and empathetic communication

Experience with vulnerable or older people

Ability to work independently

IT skills

Excellent customer service

Experience in sheltered housing

Understanding of safeguarding

Flexibility in emergencies

Valid driving license

Tools

Microsoft Office

Job description

Local authority based in Essex

Temporary, Full Time

£30.00 ph

Closing Date: 28th November 2025

A local authority based in Essex is seeking to appoint two dedicated and compassionate Sheltered Housing Officers to work as part of our Sheltered Housing Team, to deliver a resident focused, data led, performance driven service. These roles are being recruited on a 3 month temporary basis and will be based on site 5 days per week.

Key Responsibilities

• Manage the day-to-day operations of a sheltered housing scheme
• Conduct tenant inductions, daily welfare checks, and maintain support plans
• Ensure health and safety compliance, including fire safety and telecare systems
• Liaise with external agencies to coordinate tenant support and social activities
• Promote independence while fostering community cohesion
• Respond to safeguarding concerns and maintain accurate records
• Participate in an emergency out-of-hours rota

We are looking for someone who:

• Communicates clearly and empathetically with older and vulnerable people
• Has experience of working or caring for vulnerable or older people and those living with long term disability
• Works independently and remains calm under pressure
• Has IT skills and is confident using Microsoft Office
• Demonstrates excellent customer service and relationship-building skills
• Has experience in sheltered housing or similar environments
• Understands safeguarding and assistive technologies like telecare
• Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
• Holds a valid driving licence and has access to transport with business insurance

This local authority is proud to be a disability confident Leader. They’re committed to interview all disabled applicants if they meet the minimum requirements of the job. They’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.

This local authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please contact [e-mail], [e-mail] or [e-mail]. Alternatively, call us on: 02081254321.