ServiceNow HR Software Engineer

Lloyd's; Halifax; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services provider is looking for a ServiceNow HRSD Engineer to design and deliver innovative solutions that enhance HR services. The role involves developing custom solutions on the ServiceNow platform, collaborating with stakeholders, and ensuring system quality through testing and documentation. Ideal candidates will have at least 2 years of ServiceNow experience, particularly with Workday integration, and proficiency in JavaScript and related technologies. A strong problem-solving skillset is essential. Enjoy generous benefits including pension contributions and performance bonuses.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

28 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• 2+ years as a ServiceNow Engineer with Workday integration experience.
• Strong proficiency in ServiceNow technologies including JavaScript.
• Experience in agile methodologies and ServiceNow certifications are a plus.

Responsibilities

• Design and develop solutions within the ServiceNow platform.
• Collaborate with stakeholders to translate business requirements.
• Participate in agile ceremonies and maintain documentation.

Skills

JavaScript

Business Rules

Flow Designer

UI Policies

Document Transformation

Problem-solving

Communication skills

Tools

ServiceNow

Workday

SAP

GCP

GitHub

Kubernetes

Job description

We're looking for a ServiceNow HRSD Engineer to help shape the future of HR services. In this role, you'll design and deliver innovative solutions that simplify processes, enhance employee experiences, and integrate seamlessly with enterprise systems. If you're passionate about technology, collaboration, and making an impact, this is your opportunity.

What You'll Be Doing

• Design and develop custom solutions within the ServiceNow platform to meet business needs.
• Collaborate with stakeholders to translate business requirements into technical specifications.
• Participate in agile ceremonies and maintain accurate Jira stories and Confluence documentation.
• Raise change requests and manage implementation artefacts.
• Build integrations with systems such as Workday and Microsoft Azure-hosted applications.
• Support BAU queries, analyse production incidents, and maintain technical documentation.
• Participate in system testing, UAT, and deployment to ensure quality and reliability.
• Assist with platform upgrades, including skipped records and regression testing.
• Stay current with ServiceNow platform enhancements and contribute to continuous improvement.

Qualifications

• Proven experience as a ServiceNow Engineer, with at least 2 years of hands‑on Workday integration and development.
• Strong proficiency in ServiceNow technologies: JavaScript, Business Rules, Flow Designer, UI Policies, Document Transformation.
• Understanding of Generative AI and automation.
• Experience with integration protocols: SOAP, REST, XML, XSLT.
• Awareness of ServiceNow security best practices.
• Excellent problem‑solving and communication skills.
• ServiceNow certifications and agile methodology experience are a plus.

Desired Experience

• Experience with Workday, SAP, GCP, plus familiarity with GitHub, containerisation, Kubernetes, and automation.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us, which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.