ServiceNow Developer - Central Government

Spinwell Global; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a skilled ServiceNow Developer for a hybrid role focused on the public sector. The ideal candidate will have strong ITSM development experience and must be proficient in ServiceNow applications and scripting. This position offers a contract length of 12 months, requiring attendance in a hub for two days each week.

Qualifications

• Demonstrated experience as a ServiceNow Developer in ITSM/ITOM.
• Proficient in scripting and platform configuration.
• Ability to deliver features in an Agile or DevOps environment.

Responsibilities

• Design and configure ServiceNow applications and workflows.
• Build integrations using REST/SOAP APIs.
• Participate in Agile delivery processes.

Skills

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

JavaScript

REST/SOAP APIs

Integration methods

Agile methodologies

ITIL qualifications

Technical problem-solving

Job description

Role: ServiceNow Developer REF 91522

Contract Length: 12 months

Location: Hybrid/UK Wide, Any hub - 2 days per week

IR35: Inside

Pay Rate to Intermediary: Market Rate

Security Clearance: SC requested

Spinwell is recruiting for a ServiceNow Developer for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE SERVICENOW DEVELOPER

• Design, develop, and configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules.
• Deliver assigned features aligned to roadmap priorities, such as:
• Yokohama upgrade readiness
• Service Catalogue optimisation
• Automation engine integrations
• APM and CSM rollout
• Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors.
• Contribute to upgrade execution, clone analysis, and post-upgrade validation.
• Participate in Agile delivery processes including backlog grooming, sprint planning, and retrospectives.
• Conduct peer reviews and participate in Three Amigos sessions to ensure technical quality and user alignment.
• Work with system administrators and support teams to resolve technically complex incidents and platform issues.
• Produce and maintain technical documentation, supporting handover to internal teams or other contractors as needed.

SKILLS/EXPERIENCE OF THE SERVICENOW DEVELOPER

• ServiceNow Certified System Administrator (CSA) certification or equivalent experience.
• ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus.
• Relevant qualifications in ITIL or Agile methodologies are desirable but not essential.
• Demonstrated experience as a ServiceNow Developer across core modules (ITSM, ITOM), ideally within a large-scale enterprise or public sector context. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting)
• Depth in at least one additional area: Event Management (ITOM), or Scoped application development
• Proficient in scripting (JavaScript, Glide API), platform configuration, and integration methods (REST/SOAP).
• Evidence of delivering customisation, scripting, integrations, and technical problem-solving directly, rather than relying on managed suppliers
• Ability to provide specific technical examples of what they have built and how, rather than only describing high-level processes or roles
• Ability to deliver features in a fast-paced Agile or DevOps environment.
• Familiarity with platform upgrade processes and maintenance of development standards.
• Strong collaboration and communication skills, with the ability to contribute to solution design sessions and peer reviews.

If you are a ServiceNow Developer, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Disability Confident

As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant

The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us and quote the role you are applying for.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.