Service Technician - Automotive

Talen7 Workforce; Greater London; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading automotive service company is seeking a passionate Service Technician to repair and service vehicles at the highest standards. You will excel in diagnosing issues, providing exceptional customer service, and coordinating with a dynamic team to ensure customer satisfaction. The ideal candidate is Level 3 qualified with excellent problem-solving and organizational skills. Join us for numerous benefits including training opportunities and competitive salary options.

Benefits

Access to in-house training academy

Employee assistance programme

Service and parts discounts

Standard company benefits such as pension and life assurance

Qualifications

• You will ideally have a Level 3 qualification in vehicle technology.
• Full UK driving licence is required.
• Experience with Volkswagen Group brands is a plus.

Responsibilities

• Service and repair vehicles to high standards.
• Assist with development and training of other technicians.
• Complete administrative procedures related to service work.

Skills

Problem-solving skills

Customer service focus

Attention to detail

Organisational skills

Team player

Education

Level 3 qualified vehicle technician

Tools

Automotive tools and equipment

Job description

About the job Service Technician - Automotive

We are looking for a passionate Service Technician to repair and service our vehicles to the highest standards possible. If you are passionate about automobiles, excel in diagnosing and repairing vehicles, and enjoy delivering top-notch customer service, we want you to be a part of our dynamic team. You will be working as part of a team to ensure customer satisfaction and repeat business for the retailer.

Key Responsibilities:

Your key responsibilities as a Service Technician will be:

• To receive work from the workshop controller and carry out related checks, administration and protection routines


• To assess tool and equipment requirements and communicate any related issues


• To service and repair all vehicles


• To report on all additional repair requirements as they are identified


• To make written and verbal reports on service and repair activity to the workshop controller in order to obtain authorisation


• To complete all administrative procedures (including warranty) relating to service and repair work


• To maintain a clean, tidy and safe working environment


• To undertake vehicle road tests when necessary


• To assist with development and training of other technicians


• To attend meetings and training programmes as required


• To perform other duties in support of other team members as required

Qualifications:

As a Service Technician, you will ideally have the following skills and attributes:

• You will be a Level 3 qualified vehicle technician ideally with VAG group background


• Excellent problem-solving skills and strong attention to detail


• A strong customer service focus with the ability to communicate technical information to a non-technical audience


• Outstanding organisation and time management skills with the ability to work to deadlines


• A positive attitude and to be a good team player


• You must have a full UK driving licence

Preferred Qualifications:

• Experience of working with The Volkswagen Group brands would be desirable but is not mandatory (excellent training can be provided).

Whats in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. That's why when you join our client, you can expect to receive a wide range of impressive employee benefits including:

• Access to our in-house training academy for everyone


• Access to The Volkswagen National Learning Centre for specific roles


• Internal career progression opportunities across our various brands and locations


• Electric Vehicle (EV) Training levels 1- 4 depending on role


• Employee assistance programme


• Purchase, service and parts discounts


• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

Salary and Benefits:

• 35K + Bonus


• Access to our in-house training academy for all roles


• Access to The Volkswagen National Learning Centre for specific roles


• Internal career progression opportunities across our various brands and locations


• Electric Vehicle (EV) Training levels 1- 4 for specific roles


• Employee assistance programme


• New car, used car, service and parts discounts


• Standard company benefits such as pension, life assurance cover and cycle to work scheme

Company Overview:

Welcome to the world of Talen7 Workforce! Since our establishment in 2016, we have proudly made our name as a renowned Canadian-based recruitment firm. Our commitment lies in identifying and securing talented enthusiasts who perfectly align with your specific requirements. With a global presence across Canada, the US, UK, Australia, and Johannesburg, our reach has now extended to Bangladesh.

We take pride in our work as we create cultural ties with different groups and bring them together in a diversified community. This magic happens when our recruitment professionals and clients meet. Our recruitment professionals possess valuable knowledge and networks of high-level connections in their respective fields. Their expertise is used to understand a client's perspective, their issues and needs. With our consultative approach, we build a bridge between forward-thinking clients and dynamic job candidates through our specialized verticals.

Equal Opportunity Employer Statement:

We promote a workplace culture where all employees feel safe to be themselves in an environment that values diversity, equity, harmony and inclusion. We strive to hire people from all walks of life and our policies reflect this commitment by providing each applicant and employee with the same respect, support, and opportunities.

Disclaimer:

Please note that this job description is intended to provide a general overview of the primary responsibilities associated with this position. The dynamic nature of our activities requires employees to be flexible and open to undertaking indefinite yet relevant responsibilities. Such responsibilities may change to accommodate the evolving needs of the organization.