Service Technician

Ernest Doe & Sons Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected agriculture machinery supplier in Ringmer is seeking an experienced Agricultural Service Technician. The successful candidate will perform repairs and maintenance on various agricultural machinery, diagnose faults, and ensure excellent customer service. Candidates should have substantial machine repair experience, strong problem-solving abilities, and a clean driving licence. This role provides competitive pay and various benefits including holidays and pension options.

Benefits

32 days holiday including bank holidays

Workplace pension

Life assurance (2 x salary)

Employee referral scheme

Qualifications

• Proven experience working with agricultural or horticultural machinery.
• Strong diagnostic skills, particularly hydraulic and electrical.
• Full, clean driving licence.

Responsibilities

• Carry out repairs and maintenance on a wide range of agricultural machinery.
• Diagnose hydraulic and electrical faults using diagnostic software.
• Provide excellent customer service in a customer-facing role.

Skills

Machinery repair

Problem-solving

Customer service skills

Hydraulic diagnostics

Electrical diagnostics

Ability to handle heavy machinery

Job description

We have an exciting opportunity for an experienced Agricultural Service Technician to join our established team at our Ringmer branch in East Sussex.

If you’re skilled in machinery repair, enjoy problem‑solving, and want to work with a respected and growing business, this role offers an excellent next step in your career.

About us

Ernest Doe & Sons is a long‑established, family‑run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across the South and East of England. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.

What you’ll be doing

Reporting directly to the Service Manager, you will :

• Carry out repairs and maintenance on a wide range of agricultural machinery
• Diagnose hydraulic and electrical faults using the latest diagnostic software
• Complete chargeable, warranty, and internal repair jobs with precision
• Provide excellent customer service in this customer‑facing role
• Work closely with manufacturers and benefit from ongoing training and support
• Collaborate with an experienced team while also working independently when required

What we’re looking for

• Proven experience working with agricultural or horticultural machinery
• Strong diagnostic skills (hydraulic, electrical, software‑based)
• Ability to handle heavy machinery safely and responsibly
• Self‑motivated, proactive, and able to work independently
• Strong customer service skills and a professional appearance
• Good general fitness
• Full, clean driving licence

Joining Ernest Doe gives you access to industry‑leading manufacturers, ongoing training, and support from a knowledgeable team of professionals.

Additional Information

Location: Ringmer, Sussex BN8 5NN

Hours: 39hrs per week – 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1‑hr unpaid lunch). Overtime paid at time and a half on completion of 39hrs.

Contract: Permanent, Full time, Salaried

Salary: £Competitive, dependent upon experience

Benefits: We are offering a competitive salary, as well as 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.