Service / Operations Manager (Lifts / Blue Chip Company)

Ernest Gordon Recruitment Limited; City Of London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a Service / Operations Manager to oversee a team of engineers in the City of London. The successful candidate will ensure maintenance of lifts and escalators while managing department operations. This is a rewarding role offering ongoing training and potential progression to directorship. The package includes a salary of £55,000 - £65,000, training, bonuses, and more.

Benefits

Unlimited Progression

Training

Bonus

Travel / Vehicle Allowance

Pension

Company Benefits

Qualifications

• Experience as a Service / Operations Manager or similar role.
• Ability to manage a team of engineers effectively.
• Willingness to travel across the City of London.

Responsibilities

• Oversee a team of 8‑10 engineers across the City of London.
• Ensure PPM and reactive maintenance are completed.
• Manage finance and day-to-day operations for the department.
• Liaise with clients during site visits 3x per week.

Skills

Team management

Client liaison

Operational management

Maintenance of lifts and escalators

Job description

Service / Operations Manager (Lifts / Blue Chip Company)

£55,000 - £65,000 + Training + Bonus + Unlimited Progression + Travel / Vehicle Allowance + Local Patch + Pension + Company Benefits

City of London

Are you a Service / Operations Manager or similar looking to join a global leading lift company that offers the chance to upskill yourself in a new industry, and have the autonomy to oversee all departmental operations in a role offering unparalleled training and progression right through to directorship?

This leading business has a global presence and is a household name in the Lift and Escalation industry. They operate across a broad range of sectors worldwide and have over 60,000 employees across the business. Due to an ever‑increasing workload, they are looking to grow their Service leadership team.

In this varied role you will be responsible for managing a team of 8‑10 service engineers to ensure work is completed in a local patch around the City of London. You will undertake site visits 3x per week to liaise with clients and ensure they are happy with the work completed. Further, you will be responsible for all general operations in this department, including managing finances and day‑to‑day operations.

The Role

• Oversee a team of 8‑10 engineers across the City of London
• Ensure PPM and reactive maintenance are completed on a range of lifts and escalators
• Manage finance and day‑to‑day operations for the department
• Liaise with clients (site visits 3x per week)

Opportunities for ongoing training and progression.

The Person

• Service / Operations Manager or similar experience
• Looking to join a global, blue‑chip company
• Happy to cover a patch across the City of London

We are an equal opportunities employer and welcome applications from all suitable candidates.