Service Manager (Supported Living)

Sterling Cross Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social support charity in the UK is seeking a Service Manager for their specialist supported living service near Slough. You will manage operations, maintain compliance, and support your team to provide outstanding care for individuals with complex needs. This full-time role offers 25 days' annual leave, further learning opportunities, and various employee benefits.

Benefits

25 days' annual leave + bank holidays

Further learning and development support

Employee Assistance Programme

Paid DBS

Generous pension and life assurance cover

Qualifications

• Previous experience as a Deputy Manager or Service Manager in a similar environment.
• Experience caring for individuals with complex medical histories.
• Valid UK driving license and personal vehicle (desirable).

Responsibilities

• Manage regular operations of the service and maintain effective compliance.
• Ensure the team provides outstanding personal and practical support.
• Advocate for independent living and quality of life.

Skills

Experience in learning disabilities

Complex care experience

Management skills

Education

Relevant qualification such as NVQ in Health and Social Care

Job description

A leading social support charity is seeking a highly experienced care professional to join them as the Service Manager for their specialist supported living service near Slough.

The charity provides housing, wellbeing and integrated services across London and the South East of England for people who need additional, often complex social support to live independently.

This Slough service offers highly individualised, specialist care for combined learning disability, mental health and physical health support needs, advocating for as much personal choice and autonomy as possible at every step.

As the Service Manager, you’ll be managing the regular operations of the service, maintaining effective compliance and safeguarding measures, and ensuring the team are themselves well-supported to provide outstanding personal, practical and wellbeing support.

Together, you’ll make a real, tangible difference when it comes to independence and quality of life – with further opportunities for professional recognition and development as you do so.

This is a permanent, full-time position.

Person specification:

• (Essential) Previous experience as a Deputy Manager or Service Manager within a similar environment (learning disabilities / complex care / mental health / neurological care)
• (Essential) Previous experience in caring for individuals whose needs include complex medical histories
• (Desirable) A relevant qualification such as an NVQ in Health and Social Care
• (Desirable) Valid UK driving licence and personal vehicle

Benefits and enhancements include:

• 25 days’ annual leave + bank holidays, with length of service boosts plus opportunities to buy/sell
• Further learning and development support
• Eligibility for discounts schemes including Blue Light Card
• Employee Assistance Programme including access to confidential counselling and wellbeing services
• Paid DBS
• Travel loan and eyecare vouchers
• Generous pension and life assurance cover
• Professional recognition initiatives
• And more!