Service Manager (Machinery)

VanRath; Belfast; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading heavy equipment provider is seeking an experienced Service Manager to oversee technical support operations in Belfast. The role involves leading a team, managing workshop workflows, and acting as the primary contact for technical issues. Candidates should have a background in construction or machinery and a solid understanding of hydraulic systems. This permanent position offers a competitive salary range of £45,000 to £55,000.

Qualifications

• Experience in managing technical support teams.
• Familiarity with heavy machinery operations.

Responsibilities

• Lead a team providing technical support for company machinery.
• Manage workflow and schedule in the workshop.
• Act as the main contact for technical issues.

Skills

Background in construction or machinery

Team workload management

Understanding of hydraulics and electrical systems

Job description

Overview

Opportunity: Experienced Service Manager Wanted for Leading Heavy Equipment Provider

Our client, a top supplier of heavy machinery, is looking to hire a committed and skilled Service Manager.

Working Hours: Monday to Friday, no weekend shifts. This is a permanent role.

Location: Based at the company's Belfast office.

Compensation: Competitive salary between £45,000 and £55,000, plus excellent additional benefits with a reputable company.

Responsibilities

• Lead and manage a team providing technical support for company machinery, ensuring customers receive timely and dependable service.
• Oversee workshop operations, organize work schedules, manage workflow, and keep customers updated on repair status.
• Serve as the main point of contact for technical issues, ensuring quick problem resolution and accurate record-keeping.
• Collaborate with sales, parts departments, and suppliers to handle technical inquiries and warranty concerns.
• Compile reports and manage the return of parts and evidence related to warranty claims.

Required Skills and Experience

• Background or familiarity with construction, access equipment, commercial vehicles, agricultural machinery, or related sectors.
• Proven ability in scheduling and managing team workloads effectively.
• Solid understanding of hydraulics, electrical systems, and heavy machinery operations.

For details about this role or other vacancies in Belfast or across Northern Ireland, please apply through the link below or contact Jack Groves at Vanrath.