Service Manager

Avenues Group; United Kingdom; Hybrid; GBP 38,000; Full time

Job summary

A community support organization in Blackfen seeks a Service Manager to oversee support for adults with disabilities. The role includes managing staff, ensuring quality service delivery, and managing budgets. Candidates should have a strong desire to help and previous supervisory experience in social care. This position offers flexibility with hours and a salary of £37,080. Benefits include 31 days holiday, training opportunities, and a pension scheme.

Benefits

31 days holiday

High quality training

Paid enhanced DBS check

Flexible working

Contributory pension scheme

Access to health portal

Recommend a Friend scheme

Qualifications

• Must have experience supervising/managing in social care.
• Able to understand risks and legal frameworks.
• Willingness to obtain required qualifications.

Responsibilities

• Provide high-quality service for individuals with disabilities.
• Supervise staff to ensure best practices.
• Manage budgets to support service viability.

Skills

Supervising/managing a team

Coaching and developing teams

Understanding of legal framework (DoLS, capacity)

Budget management

Genuine desire to help others

Education

NVQ level 3 or QCE level 5

Job description

Avenues is a community where people smile, laugh, grow and achieve great things.

Service Manager, Fen Grove, Blackfen

Position can be full time (39 hours per week) or part time (30 hours per week)

Salary is £37,080

A driver with a full UK licence would be ideal

If you are looking for your next social care role, long-term stability, career growth and a feel-good reward, then this is the role for you, and we would love to hear from you!

We have a unique opportunity which has become available for a Service Manager to join the team at Fen Grove in Blackfen.

Fen Grove supports 4 adults with profound and multiple learning disabilities and who are all wheelchair users and require full support with moving and handling, eating and drinking and personal care. All the individuals enjoy a variety of activities like shopping, cooking, going to a football match, and much more! The current staff team has an Assistant Service Manager and 10 support staff.

Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional evening and weekend work where you will need to observe practices and ensure standards are being maintained across the services.

Our ideal Service Manager looks like this!

• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Have experience supervising / managing a small to medium team within a social care environment.
• Have the skills and commitment to coaching and developing a new team, with an emphasis on Practice Leadership to develop and align best practices.
• Understands the balance between keeping people safe and positive risk taking.
• Has knowledge of the legal framework that applies in this service (e.g. DoLS, capacity and best interest requirements).
• Qualification to NVQ level 3, QCE level 5 or be willing to obtain this.
• Able to look at budgets and financial information to support the service remain financially viable.

Your values should match ours

• Respect: We treat people as we would wish to be treated ourselves.
• Excellence: We don’t settle for okay; we are determined to achieve more.
• Integrity: We do the right thing, even if it takes more time and effort.
• Pride: The work we do is something we want to tell others we are part of.

For more details about the role, please have a look at the role profile.

Benefits you can expect

£37,080 per annum

31 days holiday inclusive of bank holidays (pro-rata), increasing after to 2 years’ service and after 5 years’ service.

High quality training that supports your career development.

Paid enhanced DBS check.

Flexible working.

Shopping discount via Blue Light Card and The Bene£its website.

Contributory pension scheme with life assurance.

Free and confidential 24 / 7 access to a health portal, counselling and support.

Recommend a Friend scheme – earn up to £500.

About us

Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.

We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.

We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.

Contact us!

You’ll become part of our strong Avenues community, which is there to support you each day.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

Apply or get in touch with us today – we look forward to hearing from you