Service Engineer - Security Systems

Integral UK; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security services provider is seeking a highly experienced Security Systems Service Engineer to service Intruder Alarms, CCTV, and Access Control Systems. The ideal candidate will ensure excellent customer service and build effective relationships while managing maintenance and response tasks. Relevant experience in the Electronic Security industry, a full UK driving license, and problem-solving skills are essential. This role offers competitive salary, 25 days holiday, and a company van.

Benefits

25 days holiday plus bank holidays

Contributory company pension scheme

Life Assurance

Company Van

Qualifications

• Experience in servicing security systems including Intruder Alarms, CCTV & Access Control Systems.
• Full UK driving license required.
• Experience in a customer-facing environment.

Responsibilities

• Conduct planned annual maintenance and reactive responses.
• Manage own time effectively for job prioritization.
• Complete work reports and client recommendations accurately.
• Provide excellent customer service and maintain relationships.

Skills

Experience within Electronic Security industry

Experience of IP based networks

Customer focus and effective communication

Problem solving skills

Ability to lift and climb ladders

Education

Relevant qualifications (18th edition/NVQ/City and Guilds/BTEC)

Job description

Summary of Role

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Problem solving skills.
• Customer focus with ability to communicate effectively with a range of customers.
• Experience of/and or knowledge of IP based networks and security systems.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days
• Contributory company pension scheme
• Life Assurance
• Company Van
• Hours: 40 per week

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Please note

You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.

Additional Company information

At Hall &Kay, we deliver complex fire protection and securitysolutions to protect what matters most to our clients. As technicalexperts our focus is on the lifetime value of a project. Meaning we candesign, supply, install, test and maintain all types of sprinkler, gassuppression, fire detection, and integrated security systems. With 140+year trading experience and a strong project delivery culture, we areproud to have built lasting relationships with some of the UK’s mostrespected companies in all areas of industry and construction.

What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver. Find out more about us and what our people say about us.

Our Commitment

We promote equality and ensure we have an inclusive culture where werecognise and address unconscious bias or prejudice – whether involvingrace, sex, background, disability, sexuality or other factors. Wecreate a supportive environment that drives innovation, creativity andresults.

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