Service Engineer / Production Support Technician

Owen Daniels; Nottingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading machinery manufacturer in England is seeking a Service Engineer/Product Support Technician to join their dynamic service team. You will be responsible for installing labelling systems, conducting repairs, and providing exceptional customer support. The ideal candidate has 2-3 years of relevant experience, a strong bias toward mechanical or electrical engineering, and a clean UK driving licence. Competitive salary of £40,000-£50,000 plus company car and allowances.

Benefits

Company Car

Allowances

Bonus

Qualifications

• 2-3 years of experience in field service or technical maintenance roles.
• Proficiency in fault-finding on machinery.
• Relevant engineering qualification or equivalent experience.

Responsibilities

• Install, configure, and commission labelling systems at customer sites.
• Conduct advanced diagnostic fault-finding and repairs.
• Perform preventive maintenance on equipment.

Skills

Fault-finding on machinery

Mechanical engineering

Electrical engineering

Customer service

Education

HNC/HND or equivalent

Job description

Overview

Service Engineer/Product Support Technician – Covering Nottingham Area

Are you a Service Engineer / Product Support Technician looking to join a dynamic service team for a leading design and manufacturer of bespoke machinery? This is a fantastic opportunity for an experienced Service Engineer to work with cutting-edge technology, provide exceptional customer support, and become a technical expert for a world-leading brand.

Role

As a vital part of our customer support function, you will be the face of our client on the front line. Your primary responsibility will be to ensure our clients—from sole traders to Blue Chip companies—receive unparalleled technical service for their labelling machinery.

Key Duties

• Installing, configuring, and commissioning labelling systems at customer sites across the UK.
• Conducting advanced diagnostic fault-finding and carrying out effective on-site repairs.
• Performing preventive maintenance to ensure optimal machine performance.
• Delivering comprehensive hands-on training to customers on system operation and maintenance.
• Preparing clear and detailed service reports with recommendations.
• Collaborating with the internal team on spare parts and warranty processes.
• Ensuring all work is completed to the highest quality, health, and safety standards.

Salary Package

Competitive Annual Salary £40,000-£50,000

Company Car

Allowances and Bonus

Essential Experience & Skills

• A minimum of 2-3 years' experience in a field service, product support, or technical maintenance role.
• A strong bias toward either mechanical or electrical engineering, with a solid basic understanding of both disciplines.
• Proven experience in fault-finding on machinery; ideally within packaging, automation, labelling, or a similar industrial sector.
• A relevant engineering qualification (e.g., HNC/HND, Apprenticeship, NVQ Level 3) or equivalent demonstrable experience.
• A full, clean UK driving licence.

If you're a skilled Service Engineer with 2+ years' experience in a similar role with a strong bias towards either mechanical or electrical engineering, with a solid basic understanding of both disciplines, looking for a new opportunity on a permanent basis to join a leading manufacturer then please apply now