Service Engineer

Tetra Tech, Inc.; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global consulting company in Oxford is seeking a Release Train Engineer to facilitate Program Increment (PI) Planning and manage the Agile Release Train (ART). Candidates should have proven experience in a SAFe environment, strong facilitation and coaching skills, and a deep understanding of agile principles. This role requires excellent stakeholder management and the ability to drive continuous improvements across teams. The position comes with the expectation of going through the SC Clearance process.

Qualifications

• Proven experience as a Release Train Engineer in a SAFe environment.
• Strong facilitation and coaching skills.
• Deep understanding of Agile principles and Scaled Agile Framework (SAFe 6.0).
• Experience managing program-level risks and metrics.
• Excellent stakeholder management and communication skills.
• Ability to influence and drive continuous improvement.

Responsibilities

• Facilitate Program Increment (PI) Planning and post-PI activities.
• Manage and optimize the flow of value through the ART.
• Maintain and manage the ART calendar and key events.
• Foster cross-team coordination and synchronization.
• Lead Inspect & Adapt workshops and drive continuous improvement.

Skills

Facilitation skills

Coaching skills

Stakeholder management

Agile principles understanding

Continuous improvement

Job description

Responsibilities

• Facilitate Program Increment (PI) Planning and post-PI activities.
• Manage and optimize the flow of value through the ART.
• Maintain and manage the ART calendar and key events.
• Foster cross-team coordination and synchronization.
• Escalate and track program-level risks, impediments, and dependencies.
• Lead Inspect & Adapt (I&A) workshops and drive continuous improvement.
• Facilitate ART Syncs and Scrum of Scrums.
• Provide regular status updates and metrics to stakeholders.
• Support release planning in collaboration with Product Management and System Architects.
• Promote collaboration across Business Owners, Product Owners, and Agile Teams.

Deliverables

• PI Planning Facilitation – Organise and lead planning sessions at the start of each PI.
• Program Increment Objectives – Consolidated and committed PI objectives.
• Post-PI Report – Summary of RTE activities and outcomes.
• ART Sync Meetings – Weekly or bi-weekly coordination sessions.
• Risk and Dependency Register – Maintained and updated throughout the engagement.
• Program Metrics Report – Flow metrics, predictability, and velocity tracking.
• Inspect & Adapt Workshops – Facilitation of retrospectives and problem‑solving sessions.
• Coaching Plan – Roadmap for improving Agile maturity and ART performance.
• Mentoring – Ongoing support for Scrum Masters and other scaled agile roles.
• Product Management Facilitation – Collaboration with PM/PO and Architecture teams.

Qualifications

• Proven experience as a Release Train Engineer in a SAFe environment.
• Strong facilitation and coaching skills.
• Deep understanding of Agile principles, SAFe 6.0, and Scaled Agile practices.
• Experience managing program-level risks, dependencies, and metrics.
• Excellent stakeholder management and communication skills.
• Ability to influence and drive continuous improvement across teams.
• Must be willing and eligible to go through the SC Clearance process.

Tools & Environment

• Access to necessary Agile tools will be provided.
• Collaboration with established ARTs and agile teams.
• Stakeholder engagement across business and technology functions.