Service Engineer

JR United Kingdom; Cardiff; On-site; GBP 40,000 - 45,000; Full time

Job summary

A specialist recruitment firm is seeking a Senior Service Engineer to lead service and maintenance work on critical power equipment. The ideal candidate will have strong experience with generators and UPS systems, supervisory experience, and a commitment to safety and customer satisfaction. This permanent, full-time role offers a competitive salary and various benefits.

Benefits

Company vehicle

Overtime opportunities

Training and development

25 days holiday + statutory

Pension

Employee support schemes

Qualifications

• Strong experience servicing and diagnosing faults on generators, UPS, and critical power systems.
• Supervisory experience with mentoring junior engineers or apprentices.
• Good understanding of health & safety, electrical testing, and compliance standards.

Responsibilities

• Perform planned maintenance and repairs on generators, UPS, batteries, and associated systems.
• Lead or assist in the installation and commissioning of critical power systems.
• Mentor and support the development of engineers and apprentices.

Skills

Servicing and diagnosing faults on generators

Mentoring junior engineers or apprentices

Problem-solving skills

Interpersonal and leadership skills

Education

NVQ Level 3 (or equivalent) in an engineering discipline

Job description

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Position: Service Engineer
Job ID: 1799/61
Location: Hampshire
Rate/Salary: £40,000 - £45,000
Benefits: Company vehicle, overtime opportunities, training and development, 25 days holiday + statutory, pension, employee support schemes
Type: Permanent / Full-Time

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position: Senior Service Engineer

Typically, this person will lead service and maintenance work on generators, UPS systems, and other critical power equipment. They will act as a senior field engineer and mentor to junior team members, ensuring high standards in service delivery, technical competency, safety, and customer satisfaction.

HSB Technical's client is an established and well-regarded business entity.

Duties and Responsibilities of the Senior Service Engineer:

• Perform planned maintenance, fault-finding, testing, and repairs on generators, UPS, batteries, switchgear, fuel tanks, and associated systems
• Carry out site surveys, load bank testing, inspections, and technical investigations
• Lead or assist in the installation and commissioning of critical power systems
• Provide first response support for breakdowns and on-call coverage

Supervise, plan, and lead site activities, managing junior engineers and subcontractors on-site

• Mentor and support the development of engineers and apprentices, delivering on-the-job training
• Deliver high-quality service reports and documentation in a timely and accurate manner
• Ensure compliance with safety standards, working regulations, and client-specific procedures
• Support internal departments and customers with technical assistance and field solutions
• Participate in the on-call rota and support out-of-hours requirements, including weekends and overnights
• Identify further work opportunities and report potential sales leads

Qualifications and requirements for the Senior Service Engineer:

• Strong experience servicing and diagnosing faults on generators, UPS, and critical power systems
• Supervisory experience with mentoring junior engineers or apprentices
• NVQ Level 3 (or equivalent) in an engineering discipline (electrical/mechanical)
• Good understanding of health & safety, electrical testing, and compliance standards
• Excellent problem-solving skills and a hands-on, customer-focused approach
• Strong interpersonal and leadership skills
• Full UK driving licence

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.