Service Desk Team Lead: Develop Talent & Performance

Atos SE; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology company is seeking a team leader to support apprentices in Birmingham Business Park. The successful candidate will enhance team performance through effective communication and performance management strategies. Responsibilities include onboarding, analyzing performance data, and fostering customer relationships. Candidates must be eligible for SC clearance based on UK residency. The position offers a supportive work environment with a focus on diversity and inclusion.

Benefits

25 days annual paid leave

Pension contributions up to 10%

Flex benefits program

Courses and certifications opportunities

Qualifications

• Experience in supporting team development and onboarding.
• Strong analytical skills to assess performance data.
• Eligible for SC clearance based on residency requirement.

Responsibilities

• Lead a new team of apprentices to enhance their skills.
• Support team members through onboarding and performance management.
• Analyze performance data to create effective action plans.

Skills

Team leadership experience

Ability to communicate clearly

Performance management

Customer relationship development

Job description

A global technology company is seeking a team leader to support apprentices in Birmingham Business Park. The successful candidate will enhance team performance through effective communication and performance management strategies. Responsibilities include onboarding, analyzing performance data, and fostering customer relationships. Candidates must be eligible for SC clearance based on UK residency. The position offers a supportive work environment with a focus on diversity and inclusion.