Service Delivery Coordinator

Southern Communications; Birmingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A technology solutions provider is seeking a Service Delivery Coordinator to manage installation projects and ensure efficient delivery of services in the Birmingham area. The role involves coordinating voice, IT, and data projects, collaborating with sales and engineering teams, and maintaining communication with suppliers. The ideal candidate will be organized, effective in project management, and adaptable to the needs of a dynamic team environment. This position offers a competitive salary range of £28,000 - £30,000.

Responsibilities

• Coordination of Voice, IT and Data projects within SCG Midlands.
• Attend weekly Project meetings to discuss ongoing Projects.
• Coordinate with internal resources and third parties to achieve project deliverables.

Job description

Service Delivery Coordinator

Location: Quinton, Birmingham

Salary : £28,000 - £30,000

We are looking for a Service Delivery Coordinator to come and join our team at our SCG Midlands office in Quinton, Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. You will be working with the Sales, Engineering and Accounts team to ensure efficient delivery of the Sales Order Process.

Responsibilities

• Coordination of Voice, IT and Data projects within SCG Midlands. Adhering to the Project Scope, deliverables, and timelines.
• Attend weekly Project meetings to discuss ongoing Projects, deliverables, risks and technical requirements.
• Coordinate with internal resources and third parties / suppliers to achieve the project deliverables.
• Ongoing training within the team to ensure all systems and processes are followed and understood.
• Placement of connectivity orders with relevant ISPs.
• Cessations of redundant circuits / services.