Service Colleague

Asda Express; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Norwich is seeking a Service Colleague for part-time work. The role includes serving at checkouts, restocking shelves, and ensuring excellent customer service. Candidates should be friendly and proactive, ready to learn across various departments. This position offers a competitive salary of £12.45 per hour and benefits like a colleague discount from day one.

Benefits

15% colleague discount

Discounts on Asda services

Flexible pay and financial coaching

Company pension

Virtual GP and counselling support

Inclusion networks

Enhanced parental leave policies

Recognition programs

Special offers on activities

Qualifications

• Friendly and eager to learn new skills across departments.
• Ability to provide a great shopping experience.
• Engage in friendly conversations with customers.

Responsibilities

• Support various departments to ensure smooth store operations.
• Serve at checkouts and help with deliveries.
• Restock shelves and ensure excellent customer service.

Skills

Customer service skills

Teamwork

Proactivity

Job description

Job Title

Service Colleague

Location

EXPPFS - 5252 Snetterton PFS

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Days shifts, including late and weekends

Hours per Week

16

Pay Rate

£12.45 per hour

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

6 September 2025

Our operation runs 24/7, offering a variety of shift patterns. We seek flexible working arrangements, with late and weekend shifts required. As a service colleague, you'll support various departments, ensuring smooth store operations. Your tasks may include serving at checkouts, preparing pizzas, picking for deliveries, or restocking shelves. Our focus is on excellent customer service, welcoming stores, and 'extra special' products. We work as a team to maximize sales and enhance online shopping experiences.

**About You**
You'll be friendly, proactive, and eager to learn new skills across departments. You care about providing a great shopping experience, helping customers find products, and engaging in friendly conversations.

**Apply today by completing an online application.**

Benefits You'll Love

Alongside a competitive salary, enjoy benefits such as:

• 15% colleague discount at Asda for you and a nominated user from day one
• Discounts on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
• Wagestream: flexible pay, income tracker, financial coaching, exclusive savings
• Company pension
• Wellbeing support: virtual GP, EAP services, free counselling, legal, mortgage, cancer, and bereavement support
• Inclusion networks to promote diversity and inclusion
• Enhanced parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
• Recognition programs
• Special offers on activities and services like airport parking, theme parks, and cinemas