Service Charge Specialist

ACCENT housing; Bradford; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A housing organization in England is looking for a Service Charge Specialist to oversee the accuracy of service charge schedules and liaise with Asset teams. This role, requiring national travel, involves a thorough verification of financial data and strong analytical abilities. Ideal candidates will have experience in service charge management within the housing sector, strong proficiency in Excel, and excellent communication skills. The position offers a fixed-term contract with benefits including holiday, pension schemes, and a supportive work environment.

Benefits

28 days of holiday plus bank holidays

Extra day off for birthday

Access to online GP

Gym discounts

Volunteering day

Qualifications

• Proven experience in service charge management or property services.
• Strong analytical skills and attention to detail are essential.
• A solid understanding of housing management systems and service charge obligations.

Responsibilities

• Verify data and ensure accuracy of service charge schedules.
• Work closely with Asset teams to future-proof processes.
• Conduct national travel and site visits.

Skills

Strong analytical skills

Attention to detail

Ability to interpret complex data

Communication skills

Collaborative customer-focused approach

Education

Experience in service charge management or finance

Understanding of housing management systems

Tools

Excel

Housing management software

Job description

Service Charge Specialist

A place to drive change

Location : Bradford / Burnley / Stockton hybrid with regular travel to our schemes.

Salary : 33195 per annum

24 month fixed term contract 35 hours per week Monday Friday 9am to 5pm.

Were on a journey of transformation. Were finding new ways to achieve our purpose of providing families with affordable sustainable and safe homes. Were innovating for our customers and to create a thriving workspace that supports everyone.

Were a team of passionate dedicated people working to drive change for the better. Were building something special here and we want driven creative people to join us.

If youre looking for a career where you can be part of change share your ideas and help us transform theres never been a more exciting time to join us and shape our future.

About the role

As our Service Charge Specialist you wont just crunch numbers; youll dig deeper. Visiting sites verifying data and thinking beyond the surface youll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies distinguish errors from necessary adjustments and ensure every schemes data stands up to scrutiny.

Working closely with Asset teams and leadership youll help future-proof our processes ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers safeguarding fairness and improving data integrity across Accent.

This role involves national travel and site visits offering variety and the chance to get hands‑on with the properties we serve. If youre inquisitive thorough and ready to make a real difference we want to hear from you.

Salary

The salary for the Service Charge Specialist post is 33195 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

About you

The ideal candidate will have proven experience in service charge management finance or property services within the housing or real estate sector. Strong analytical skills and excellent attention to detail are essential along with the ability to interpret complex data and identify discrepancies. A solid understanding of housing management systems asset hierarchies leasehold frameworks and service charge obligations within Tenancy Agreements is required. Proficiency in Excel finance systems and housing management software is expected as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative customer‑focused approach and the ability to work confidently with both internal teams and external partners.

Service Charge Specialist Interviews

Interviews will take place via Teams and will involve a presentation competency interview. Candidates will also complete a Customer Service questionnaire.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here youll have the opportunity to learn new skills thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rate for part time) an extra days leave to celebrate your birthday and the option to purchase more access to an online GP gym discounts and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process please let us know we will ensure requirements are met.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email :

Please note candidates must have current eligibility to live and work in the UK. Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies : We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Required Experience : Unclear Seniority

Key Skills

• Facility
• standard operating procedure
• General Maintenance
• HVAC
• Trouble Shooting
• Electrical Systems
• Plant Equipment
• Building Maintenance
• Preventive Maintenance
• Control Room
• Maintenance Tasks
• Life Safety Systems
• Service Calls
• statistical process control
• Air Compressors

Employment Type : Full-Time

Experience : years

Vacancy : 1