Service Assistant - Portering Team

NHS; Worksop; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Worksop is looking for a Service Assistant to join the Portering Team. This role is full-time at 37.5 hours per week, involving shift work and providing essential services to ensure a clean and safe environment for patients and staff. Candidates should demonstrate teamwork and customer care skills. A driving licence (Cat B) and Basic Food Hygiene Certificate are required. Full training will be provided, making it an excellent opportunity for those seeking experience in a healthcare setting.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Discounts on restaurants and shopping

Learning opportunities

Qualifications

• Must hold a minimum driving licence, Cat B.
• Clear communication in writing is essential.
• Basic IT skills and experience using software systems.

Responsibilities

• Provide high-quality portering and cleaning services.
• Transport patients and goods throughout the hospital.
• Maintain cleanliness and hygiene standards.

Skills

Teamwork

Customer care skills

Understanding of cleaning importance

Health & Safety understanding

Education

Basic Food Hygiene Certificate

Tools

Microsoft Office

Job description

Service Assistant - Portering Team

The closing date is 28 December 2025

An exciting opportunity has arisen to join Bassetlaw Hospital in a varied and rewarding role.

This is a full-time position of 37.5 hours per week, working shifts that provide 24/7 service coverage, including weekends and bank holidays. Enhanced rates are paid for night shifts, weekends, and bank holidays.

About the Role

Service Assistants are responsible for delivering high-quality portering and cleaning services across the hospital, ensuring a safe, clean, and well-maintained environment for patients, staff, and visitors.

This role is primarily based within the Central Team, with duties focused on transporting patients and goods throughout the hospital site. Some Central Team roles require the operation of Trust vehicles, therefore, a valid driving licence, Cat B, is essential.

Main duties of the job

Service Assistants are responsible for carrying out a range of cleaning and portering tasks throughout the hospital, ensuring that the highest standards of cleanliness and hygiene are consistently maintained.

This is a physically demanding role that involves lifting, carrying, and moving items. Applicants should therefore be reasonably physically fit to meet the requirements of the position.

Previous experience in a similar role is desirable but not essential, as full training will be provided.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Experience

• Evidence of researching Service Assistant role
• Previous experience of professional cleaning, catering, portering services, working with the public, eg, customer services, retail
• Experience/knowledge of Decontamination, e.g, Hydrogen Peroxide Vapour/UVA

Eligibility/Qualifications/Tra

• Communicates clearly in writing
• Numerate and literate
• Holds a Driving licence minimum cat B
• Basic Food Hygiene Certificate
• IT Skills - Microsoft
• Experience of using software systems

Personal Attributes & Skills

• Experience of team work
• Can demonstrate an understanding of the importance of cleaning.
• Can demonstrate an understanding of Health & Safety
• Knowledge of customer care skills
• Knowledge of COSHH

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT