Service & Aftersales Manager — Lead & Grow the Team (Bonus)

Jago Consultants; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A busy main dealership in the Ashford area is seeking an experienced Aftersales Manager / Service Manager to oversee operations in their service department. The role involves monitoring performance, managing and coaching staff to enhance customer satisfaction, and controlling costs. Ideal candidates will demonstrate leadership and have a proven track record. This position offers a negotiable salary based on experience along with a bonus and potential long-term career progression.

Qualifications

• Proven experience as a Service Manager or Aftersales Manager with a successful track record.
• Ability to lead and motivate a team effectively.
• Stable career path demonstrating commitment.

Responsibilities

• Oversee all aspects of the Service Department operations.
• Drive performance and manage the service department staff.
• Control the recruitment process as required.

Skills

Leadership

Performance Analysis

Customer Satisfaction Management

Job description

A busy main dealership in the Ashford area is seeking an experienced Aftersales Manager / Service Manager to oversee operations in their service department. The role involves monitoring performance, managing and coaching staff to enhance customer satisfaction, and controlling costs. Ideal candidates will demonstrate leadership and have a proven track record. This position offers a negotiable salary based on experience along with a bonus and potential long-term career progression.