Service Advisor: Elevate Customer Care & Vehicle Checks

Evans Halshaw; England; On-site; GBP 28,000 - 42,000; Full time

Job summary

A leading automotive retailer in the United Kingdom is seeking a dynamic Service Advisor. The role involves being the key link between customers and the workshop, ensuring a seamless service experience. Responsibilities include promoting essential vehicle services, managing appointments, and contributing to team sales targets. The ideal candidate is passionate about customer service and has strong sales skills. This position offers a basic salary of £28,665, with OTE of £41,807 and excellent benefits including holidays, training, and discounts.

Benefits

Pension

Life assurance

33 days holiday

Company discounts

Cycle to work scheme

Volunteer days

Qualifications

• Dedicated to providing exceptional service and customer satisfaction.
• Ability to meet KPIs in a fast-paced environment.
• Experience with upselling products and services.

Responsibilities

• Act as a key point of contact for service customers.
• Promote and sell vehicle health check recommendations.
• Manage bookings and streamline operations.

Skills

Customer care

Proactive sales mindset

Digital competence

Excellent communication

Organizational skills

Tools

Microsoft Office

Dealership IT platforms

Job description

A leading automotive retailer in the United Kingdom is seeking a dynamic Service Advisor. The role involves being the key link between customers and the workshop, ensuring a seamless service experience. Responsibilities include promoting essential vehicle services, managing appointments, and contributing to team sales targets. The ideal candidate is passionate about customer service and has strong sales skills. This position offers a basic salary of £28,665, with OTE of £41,807 and excellent benefits including holidays, training, and discounts.