Service Advisor

Auto Skills UK; Sidcup; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive sector is seeking a committed Service Advisor in Sidcup. The role involves taking bookings, managing customer expectations, and enhancing service department efficiency. Ideal candidates will have previous experience, excellent customer service skills, and a professional appearance.

Qualifications

• Previous experience as a Service Advisor is a must.
• Full clean UK Driving Licence required.
• Must be presentable and professionally dressed.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading to meet customer standards.
• Deal with customer complaints and provide updates.

Skills

Customer Focus

Sales Confidence

Adaptability

Tools

Kerridge

1 link

Pinnacle systems

Job description

SERVICE ADVISOR
Basic Salary - £12.50 + overtime + bonus
Working Hours - Monday - Wednesday 8am till 6pm
Location - Sidcup

On going contract with potential to go permanent

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

If you are interested in hearing more and applying for this Service Advisor vacancy, then please contact Kelsey @ Auto Skills UK and quote reference number: 51498