Service Advisor

Perfect Placement; Redhill; On-site; GBP 35,000; Full time

Job summary

An automotive service provider in Redhill is seeking a Service Advisor to assist in their Service Department. The ideal candidate should have experience in a similar role and be customer-focused, with excellent communication skills. Responsibilities include customer interaction, updating records, and preparing invoices. The role offers a competitive salary of up to £35,000, with OTE around £38,000. Apply by sending your CV to the hiring representative.

Benefits

Competitive salary with potential increases

20 days annual leave plus bank holidays

Auto-enrollment in pension scheme

Discounts on parts

Ongoing professional development

Regular team-building events

On-site employee parking

Qualifications

• Working experience within a Service Advisor role.
• Familiarity with upselling on service work and service plans.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on repair costs and timelines.

Skills

Customer-focused

Excellent communication

Ability to upsell

Experience with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Vehicle Repair Shop, who are recruiting for a Service Advisor to assist in their busy Service Department in the Redhill area. Our Motor Trade Client is seeking a high‑performing Service Advisor who can provide only the best level of customer service.

Benefits

• Competitive salary with potential incremental increases for long service.
• 20 days of annual leave plus bank holidays.
• Auto‑enrollment in the company pension scheme.
• Discounts on parts ordering for personal and family use.
• Ongoing professional development through Bosch Training programs and other learning opportunities.
• Regular team‑building events, such as summer BBQs, Christmas dinners, and Go Karting activities.
• On‑site employee parking for convenience.

Requirements

• Working experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer‑focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Duties of the role

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in‑house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales of work due to be completed.
• Other ad‑hoc duties as the role requires.

For your hard work, our client is offering a salary of up to £35,000 with OTE of circa £38,000.

To apply for this Service Advisor position, please forward your CV to Darwin Manship, quoting the job reference number or call our office for a chat about this position.