Service Advisor

Auto Skills UK; Pershore; On-site; GBP 33,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an experienced Service Advisor in Pershore. The role requires strong customer service skills, previous experience, and the ability to thrive in a busy environment. You will handle bookings, update customers, and upsell services, offering a salary of up to £33,000. This role is perfect for those who are professional and customer-oriented. Flexible working hours apply.

Qualifications

• Previous experience as a Service Advisor is essential.
• Confident in up selling and working under pressure.
• Fully customer focused and presentable.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading and meet customer requirements.
• Update customers with technical issues.

Skills

Customer service

Up selling

Workshop loading

Complaint handling

Education

Full clean UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor

Basic Salary - Up to £33,000
Working Hours - 8am-6pm Monday-Friday (1-2 Saturdays 8am-1pm)
Location - Pershore

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Meeting and greeting service customers and identifying their service requirements.
• Updating customers with technical issues.
• Dealing with complaints.
• Seize opportunities for up selling products.

Qualifications

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Must be money motivated with confidence in up selling.
• Must be fully customer focused, presentable and professionally dressed.
• Ability to thrive within a busy service department.
• Full clean UK Driving Licence.

Please contact Kieran if you are interested in the Service Advisor Role @ Auto Skills with reference job number: 52713.

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